Wayne Cluster Email & Phone Number

Denver, Colorado, United States

Commercial Truck Adjuster

Denver, Colorado, United States

Worked as a commercial claims estimator for the last 5 years. Completed estimates on all kinds of commercial equipment including but not limited to long haul trucks, busses, tractors, farm equipment, and heavy-duty trailers. I reviewed policy and coverage issues and worked directly with shops and customers throughout the claims process to resolution. I worked on the emergency response team for over 2 years and have obtained over 22 state insurance licenses providing coverage and the ability to adjust in over 45 states. The first 2 years of my time with progressive was spent as an auto estimator and general liability adjuster reviewing policy and working with customers to resolve claims.

Las Vegas, Nevada, United States

Managed multiple locations with varying employee counts and fleets including high profile military accounts. Achieved 20% fleet growth with a 15% profit growth over a 12-month period. Trained and developed employees into multiple management positions and provided mentorship for their careers. Maintained excellent customer service standards across multiple locations including an airport location with over 200 employees working under union contract.

Bachelor Of Science (Bs), Psychology

Bachelor Of Science (Bs), Sociology