Wayne Cooper Email & Phone Number

Chandler'S Ford, Gb

Eastleigh

• Dramatically improved morale from zero to full engagement across the board.• Attendance – sickness – lateness – Work rate dramatically improved across the board.• Monthly budget – Monthly Gross Profit improved by 45%targets reached first time.• Southampton Branch taken from the lowest productive depot to the most productive depot.• Implemented a successful new planning team increasing productivity.• Control and drive workshop throughout day promoting the growth of the business.• Ensure managers/supervisors carry out assigned responsibilities reviewing performance.• Carry out appraisals and set objectives and targets.• Ensure that accidents, incidents and near misses are recorded and properly investigated.• Ensure work is carried out effectively, efficiently, with maximum profitability and to the required standard.• Produce detailed repair method statements, quotations and technical reports.• Forecasting expected invoiced Sales and Gross profit for Month/Quarter.• Responsible for the achieving EOM invoiced Sales, GP, prod/non-prod hours and WIP/debt figures.• Organise and oversee all training within Southampton depot.• Organise all site facilities and depot maintenance.• Responsible for all investigations/disciplinary within the depot and other depots.• Responsible for all Health & Safety at Southampton depot.• Managing all site work across the UK and across the world.

Southampton Port

• Implemented a new shift pattern reducing overtime from £500,000 to zero.• Implemented a very successful new planning team increasing productivity.• Southampton port taken from the lowest productive depot to the most productive depot.• Decreased outstanding maintenance jobs from 1000 to zero.• Identified inefficiencies and made recommendations for process improvements.• Earned top performer award for taking port to first place in the region in total revenue earned.• Dealing with 1,590,000 customers on a yearly basis improving the customer service by 40%.• Resolving all customer complaints using skills gained.• Control all warehouse duties including deliveries staff and vehicles. Stock control and all processes.• 26 core staff engineers and admin, 60 contracting staff including security TLO’s and berthing officers.• Responsible for all staff, hiring staff, one to ones, disciplines, Investigations, reviews, wages, unions, man management, procedures, holidays, PDR’s, training, development, HR.• Harnessing a working environment which encourages team work, energy and creativity. To achieve this, having strong leadership and excellent problem solving skills along with communication skills.• Health and safety issues are a top priority in this role, as we are managing client expectations.• Regularly facilitating meetings for Directors, including presentations to update on performance levels.

Hampshire

• Promoted eight times to area manager running three depots.• Implemented the health & Safety group which reduced incidents by 90%.• Reduced vehicle & personnel incidents by 40%. Improved maintenance procedure by 2 years.• Clearing trees away from all power lines and completing maintenance across the south of England and Scotland. Volume - 500 Customers a week.• Ensuring that the day-to-day operations of the business runs smoothly. 120 core staff, 20 maintenance staff and 40 Contractor staff.• 30 drivers, 18 warehouse staff, 8 supervisors, and 12 admin. 80 trucks & 30 vans.• Dealing with internal and external customers daily, using various communications tools.• Maintain staff by recruiting, selecting, orienting, and training employees: maintaining a safe, secure, and legal work environment: developing personal growth opportunities.• Regularly facilitating meetings for Directors, including presentations to update on performance levels. • Trained to approve all safety equipment and safety procedures as a valued member of Scottish and Southern energy safety group.