Wayne Fenwick Email & Phone Number

West Yorkshire, England, United Kingdom

Huddersfield, England, United Kingdom

• IT OfficerSite Manager
• Creating the Website and maintenance of the website.
• Marketing and managing the social media for Platform 1
• IT Support for staff inclusive of all Microsoft products. Setting up/supporting of online meeting with zoom and MS Teams. Maintenance and upgrading of all IT equipment. Networking/Maintenance of two sites including VoIP.
• Opening & closing the site premises. Maintaining and monitoring the premises.
• Site tours and supporting the welfare team. HASAW at the workplace. Design and creation of LOGO’s, flyers, business cards, Banners, and marketing materials.

• Designed and authored comprehensive IT courses encompassing both fundamental and advanced concepts, incorporating simulations, exercises, assessments, and detailed home learning documentation.
• Developed specialised training programs focusing on Basic IT, MS Office applications, and Adobe Photoshop.
• Adapted and translated course materials into Arabic, ensuring accessibility for Woman's Universities in Saudi Arabia.
• Produced interactive eLearning modules specifically targeting Mobile Application Development (MAD).
• Successfully uploaded all course content onto Saudi's Learning Management System (LMS), Doroob, while diligently maintaining the course structure across multiple universities.

Sheffield, United Kingdom

• Provided comprehensive training in IT, systems, soft skills, and customer support to new staff members.
• Coached and developed existing staff members in IT systems and procedures.
• Successfully trained employees in a total of 33 company systems.
• Led learning and development efforts for new projects and created training plans for various departments, including Technical Support, 2nd Level, Service Desk, Customer Service, and Sales.
• Served as an administrator for the Sites LMS, managing course structures and eLearning.
• Conducted in-store training sessions to showcase technical products and maximize their potential.

Stoke-on-Trent, United Kingdom

Ensured the continued high quality of hospitality while maximising profit of wet and dry sales through site level marketing. I also ensured all health and food safety regulation were strictly adhered to.

Seaton, Devon

Responsible for the operation of a large holiday village comprising of many amenities. I ensured maximum profit and cost control and that all health and safety protocols were adhered to.