Wayne Goodbar Email & Phone Number

Murray, Utah, United States

West Valley, Utah

Responsible for upholding the Agile framework while protecting teams, helping teams resolve dependencies, controlling release and sprint timelines, and providing status updates to the Product Owners, business stakeholders and management, as needed.Scheduled and facilitated all relevant meetings for releases, including sprint backlog grooming, release planning, sprint planning and daily stand ups.Facilitated the Sprint Review and Demo, Sprint Retrospective, and captured and distributed feedback.Maintained release information in Jira and Rally for Sprint and PI.Completed and submitted Product Development Process documentation and Go Live requests for team initiatives.Planned and coordinated testing environment deployments and production installs and assured completion.Identified areas of improvement and formed small groups tasked to create actionable solutions.

Greater Salt Lake City Area

Identified need for systems to test new NVME drivesDetermined number of systems needed (150), specs for each system, cost of all components, and resources needed. Scheduled staged deadlines to have systems up and running.Components ordered, received, and systems built to specs. Communicated with engineers to coordinate testing cycles.Adjusted to feedback from engineers for drive swaps and hardware improvements. Added 75 more systems for additional testing capacity.Delivered systems to external locations for ongoing testing operations.

Draper, Ut

Promoted to Unified Team Coach; managing Unified teams and projects, in addition to supporting Centera and VPLEX product lines.Streamline project efficiency by improving processes and delegating tasks to dozens of team members to ensure the clients’ needs are met within established parameters and on schedule. Serve as team leader to 30 unified engineers in Utah and another 25 engineers in India, who routinely reach out to me to help facilitate project escalations. Lead and schedule quarterly events for the Great Place to Work Committee, to help foster a positive work environment, benefiting the entire department (approximately 100 employees). Selected for Train the Trainer program, and sent to EMC HQ to become Subject Matter Expert for Planned Services transition.

Greater Salt Lake City Area

Help desk technician for corporate Divisions in the 11 Western States. Monitored backups and system health status daily. Responded to end user emails and phone calls to resolve customer issues, while helping the company identify trends that could improve customer satisfaction.

Greater Salt Lake City Area

Deployed system technicians and oversaw schedule and ticketing process. Diagnosed and repaired laptops, desktops, and other IT related machines. Managed surplus inventory program, including the release of assets to third party contractor.

Greater Salt Lake City Area

Processed and reviewed 401k contributions, distributions, and enrollment forms. Responded to customer inquiries, managed system update schedule for employees, and deployed application and OS updates.

Carbondale, Il