Wayne Hanson Email & Phone Number

Greater Minneapolis-St. Paul Area

Lead a team of dedicated individuals in the day to day operations of a nonprofit school that provides technical training to disadvantaged young adults in the Minneapolis area. The hands-on training technique allows students to become skilled in the areas of auto mechanics or auto body repair. Functions include budgeting, managing staff, revenue and expenses, as well as short and long term planning.

Golden Valley, Mn

Manage processes and procedures to ensure consistent and timely introduction of Custom Brands lubricants to the marketplace. Responsible for maintaining positive relationship with select group of customers, while achieving corporation's long-term goals.

Administer, track, and analyze, as well as communicate supplier performance and contract compliance. Duties include focusing internal resources to ensure delivery of products and services per the agreement, and day to day customer relations activities.

Manage all aspects of Dealer Support and Education, Warranty Administration, Customer Service, and Consumer Relations.

Managed 35 exempt and non-exempt employees that provided customer support to 1500 North American dealers and international distributors Introduced, monitored, and reported results of sales programs Provided consumer affairs support for escalated casesPerformed annual reviews of staff

Member of business team who analyzed and implemented SAP ERP Business Solution in 14 month period.Performed SD system configuration and provided ongoing support of "Best Business Practices

Managed spare parts inventory for $700M company in powersports industry. Responsible to forecast, set pricing, and prepare for sale to distributor and dealer network.

Bs, Marketing Management

Aa, Business Administration

Activities and Societies: Phi Theta Kappa

Education record

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