- Successfully achieved double digit returns within first year of operations by implementing project selection processes that involves careful market selection and thorough due diligence- Created a platform to actively engage those who are serious about becoming a homeowner, but isn't able to obtain a conventional mortgage for any reason, and help them bridge the gap to become proud homeowners- Established strong partnerships for each key component of the real estate investment process, from sourcing, due diligence, acquisition, renovations, rental & management, to refinancing & selling

- Oversees & assesses self-serve journey enhancements for customers within specific areas of the TELUS PureFibre footprint to maximize digital adoption while balancing business objectives- Lead unified road map creation between multiple work streams that traditionally worked in silos by breaking down barriers and enforcing collaboration- Enable digital channel fulfillment path for marketing campaigns and product launches within the TELUS PureFibre footprint

- Drive digital adoption and sales of PureFibre products through telus.com self-serve by optimizing the e-commerce journey for end users- Improve digital experiences to address customer needs across the lifecycle of various consumer products through effective management of agency & TELUS stakeholder

- Develop product roadmaps for Web-based ordering & fulfillment system through requirement gathering from end users, real world validation, user story generation, and prioritization- Develop sales strategy in collaboration with cross-functional teams to match end-user requirements with profitability- Drive strategy for sell-before-you-build program for the TELUS Optic Fibre product through working with sales, channel, and product development teams

A leadership development program that allows high performing university grads to work on 4 different teams in 2 years to gain cross-functional experience and accelerate their careers.First Rotation - Product Specialist - Consumer Products & Services- Led the store & door-to-door launch of a home automation product in 9 stores & 3 cities in partnership with a leading home security & automation vendor- Developed end to end fulfilment process by gathering input from stakeholders quickly putting together a manual process that can be tested quicklySecond Rotation - Product Specialist - Home Solutions Marketing- Drove continuous improvement by engaging subject matter experts with ideas, and business casing which led to over 30 ideas investigated in Q3/4 2014, with a $17M EBITDA impact in 2014 overall- Developed an improved prioritization process & gating structure to efficiently evaluate over 300 raw ideas and identify ones with highest EBITDA impact under resource constraintsThird Rotation - Marketing Specialist - Mobility Marketing- Gathered stakeholder input, business cased, and launched an improved offer all within 3 weeks due to loading pressure, with projected COR/COA savings of $1.9M in 2015- Identified key painpoints in program reporting to create & launch an improved reporting process with a shorter delivery timeframe and a clear, easy to understand formatFourth Rotation - Marketing Specialist - Community Marketing- Drive Revenue Generating Units (RGUs) through a community-centric go-to-market approach by working with local teams, building connections, and being agile, resulting +5% in gross RGUs vs. target for assigned areas- Establish relationships with key stakeholders supporting sales, channel management, marketing, and build to drive results through a build, measure, learn, and pivot approach in communities

- Identified business opportunities through effective analysis of real estate properties in high potential markets, and forming project plan to understand ROI, timeline, and key risks to delivery, resulting in first deal of $25k USD profitability- Established end to end business processes to launch three real estate renovation projects in Seattle area from area analysis, case building, financing, foreclosure auctioning, purchasing, to contracting, project management, listing, and closing

- Lead development & implementation of agile development methods through Scrum and Kanban- Manage product vision for backend development and energy management functionality- Designed functionality and interface for the energy feature through mockups and extensive research into energy management & building automation systemsProjects:GreenHopper-JIRA integration, Curator Backend vision, EnteliWEB integration, Energy Software vision

- Managed Internal/External Beta programs for BlackBerry Desktop Software (RIM's version of iTunes)- Web-based community management of up to 17,000 participants by using internal/external project management tools- Managed stakeholders such as development teams, project support, and testers through effective communication- Designed & analysed surveys focusing on NPS, KPI, and generated reports per major release based on results- Statistical research & analysis by running: regression analysis, ANOVA test, T-test, and moreProjects:Desktop Software 7.0, Desktop Software 7.1, Mac Desktop Software 2.2, Mac Desktop Software 2.3, Desktop 10

- Managed sales consulting projects with clients such as HP, Hitachi, and McAfee- Facilitated strategy development with clients through establishing sales target, profit analysis, and lead requirements- Generated internal promotional scripts for increased sales productivity, quality control, and customer satisfaction- Designed and promoted incentive improvement programs to increase sales productivity

Fubon Holdings is Taiwan's largest domestic financial institution.- Analyzed data for evaluating regional performance for options and future products for performance appraisal- Generated incentive plans for motivational improvement through conducting primary & secondary research internally- Gained understanding of international codes of conduct and improved language proficiency

- Multitask between researching large databases, communicating with team members, and offering suitable guidance for clients under a fast paced environment with daily targets- Developed effective probing and communication techniques for dealing with clients from diverse backgrounds- Answered 100-200 calls a day during high volume tax season