Wayne Lee Email & Phone Number

Vancouver, Canada Area

• Gulf Pacific Property Management – Vancouver 2015 – PresentGulf Pacific is locally owned and managed third party property management company with a National portfolio. Operating out of the North Vancouver head office.
• Developed and standardized property management functions, lease administration and onboarding/offboarding policies.
• Clarified job descriptions and tasks for the property management teams to reduce missed procedures and steps.
• Updated welcome package information to enhance the tenant experience both from initial experience and on-going.Business Development and Branding
• Updated corporate marketing material, web-site, business cards, and other collateral.
• Established a new proposal template for business development.

Vancouver, Canada Area

• Reported to the SVP Western Canada, led the day to day operations for the commercial portfolio with the addition of the multi-family and strata divisions between 2010-2014. Analyzed the financial performance of the.
• Developed and executed strategies maintain the business targeted profitability of each client.
• Developed Regional Divisional budgets, variance/forecast reporting, and cost control. Reviewed property & capital budgets for client presentation.
• Key client contact to develop and deepen client relationships. Led to increased retention and referral business.
• Proposal writing and presentation to new clients. Administration, Policies & Procedures
• Standardized deliverables to clients and tenants, by understanding and setting expectations that were aligned with the audience. Increase in client satisfaction and staff efficiency.

Vancouver, Canada Area

Led a portfolio of office, retail, and industrial properties including a 250,000 square foot enclosed neighborhood center. My specific portfolio was over 1,000,000 square feet with revenues of over $650,000 annually.Developed and administered annual operating budgets and capital plans and budgets ranging from $15,000 - $3,500,000 annually.Developed leasing.

Vancouver, Canada Area

Managed a portfolio of private and institutional owned assets. From day to day operations to capital projects for retail and office assets. Duties performed included: - Tenant relations and retention - Property budgeting - Working with leasing team - Lease interpretation - Approval of AP and AR -:Life Safety Systems and reporting - Environmental reviews.

Burnaby, BC

Property manager for privately owned assets both revenue producing and holds for re-development. Portfolio comprised of residential rental, industrial, and office.

Crx - Certified Real Estate Expert, Real Estate

Strata Management License, Real Estate

Managing Broker, Real Estate - Managing Broker License

Managing Broker: Trading, rental property management, strata management.

Trading License, Real Estate

Property Management License, Real Estate

Dip T, Business Administration Real Estate