Wayne Zhang Email & Phone Number

Shanghai, China

• 9 years based in Hong Kong and 6 years in Shanghai• Acted different roles including Program Manager, Application Manager, Technical Delivery Manager and Production Support Manager 2019.06 – Present: Program Manager of global strategic initiatives including China Local Incorporation and Global Payment Transformation; Responsible for program management and end to end delivery by coordinating 60+ teams 2018.07 – 2020.02: Application Manager of 50+ AITs of China, Hong Kong and Taiwan; Responsible for Application Management Framework setup, Portfolio Management, Risk Control and Information Security policy compliance 2016.07 – 2018.06: Technical Delivery Manager of key China projects, including Value Added Tax (VAT) and Fraud Risk Investigation and Control (FRICS) 2007.11 – 2016.05: Production Support Manager of Southeast Asia and HK; Responsible for Production Stability, Change Release Control, Incident Management, Vendor Management

Shanghai, China

• Managed application development teams for several Infor products, including Financial, Reporting, Security Management and Query Analysis tool;• Established internal processes for project management, development and testing;• Participated in and provided technical guidance for system analysis, designing and coding;• Acted as the liaison person between Shanghai and Infor UK/US development teams;• Built up teams by organizing various levels of formal trainings and regular workshops;

Shanghai, China

• Provided a solution of system integration and data migration for HP Europe by interfacing with their IT staffs;• Created the solution implementation architecture and broke it down into detailed design;• Developed new algorithms to eliminate redundant data and make data gathering process more efficient;• Completed the core part of code, conducted integration testing and delivered on time against an aggressive timeline;

Shanghai, China

• Managed a team of developers to develop an online purchase requisition product for SunSystems;• Set up the development and product release processes; • Collaborated with UK product architect and local business analyst to translate business needs into product requirements;• Assisted UK architect in defining the product architecture and continually refined it;• Greatly improved the product’s Business Workflow engine by solving major technical difficulties with ILOG JRules;• Successfully led the team to deliver the first stable version to market, which is also the first product delivered from SunSystems Shanghai R&D center.

Shanghai, China

• Managed a team of developers to conduct analysis, design and development of an online testing application for CapitalOne HR, which increased the recruitment efficiency a lot;• Conduct Quality Assurance on several other projects and provided helpful advices;• Participated in Shanghai R&D development process improvement and CMM assessment project;• Assisted HR in campus recruiting and managed a training project for trainee developers and testers;

Shanghai City, China

• Managed a team of developers to design and develop an Estate Management product for several releases;• Assisted project manager in project planning, requirement gathering & analysis and customer project implementation;• Created and evolved the product architecture, which makes the product flexible to be extended and customized;• Developed a set of enhanced Delphi GUI controls, which were widely reused by other teams;• Provided trainings on latest new technologies, like RUP and UML, to the whole company;• Participated in company’s process improvement and ISO assessment project.