Wayne Marks Email & Phone Number

Austin, Texas Area

Austin, Texas Area

Responsible for managing staff of 6 PM’s, accountable for managing all project based deliverables for the digital marketing agency.Performed extensive business process re-engineering analysis and implemented corporate level process improvement tactics including, standardization of product offerings, project template implementation, standardization of.

Austin, Texas Area

Responsible for managing enterprise level technology and process change projects.Successfully led the conversion of 5 different instances of SalesForce.com and Pivotal SFA into a single instance of Microsoft Dynamics CRM. Interfaced directly with the Corporate Officers responsible for the project and managed a large cross-functional implementation team as.

Strategic and Financial Planning and Analysis: Responsible for strategic planning and financial operations of the database marketing practice.Reduced labor expense by 35% in two years through identifying areas of inefficiency and consolidating operations across geographies, saving the company over $10 million in payroll expense.Designed, developed and.

Corporate Project Management Office: Directed activities of the PMO for the Harte-Hanks enterprise systems group. Managed a team of 4 project managers.Successfully managed the enterprise implementations of the Pivotal SFA solution, PeopleSoft Contracts and Billing modules, KRONOS timekeeping systems, and the migration and consolidation of disparate unit.

Responsible for generating business requirements for new and existing CRM services clients as well as serving as Project Manager overseeing the full life cycle development of internally developed CRM software. Managed the entire development cycle from a blank white board to full release of the NexTouch CRM system. The project covered 3 years and was.