Wayne Mcdonald

Wayne Mcdonald Email and Phone Number

Director of Operations | Project Manager | Program Manager | Product Manager @ MGA Homecare
scottsdale, arizona, united states
Wayne Mcdonald's Location
Fayetteville, North Carolina, United States, United States
About Wayne Mcdonald

PMP Certified Operations Manager with 5+ years of experience in the corporate world, managing the day-to-day operations of an organization while adhering to laid down timelines and budgets. Adept at developing brand strategy, evaluating financial performance, and marketing and providing excellent leadership in highly competitive markets to achieve organizational goals. Tenacious in building new businesses, developing strategic business plans, securing customer loyalty, and forging solid relationships with external business partners, resulting in service excellence and business growth.Areas of Expertise: Project Management, Operations Management, Business Development, Cost Optimization, Process Improvement, Sales Strategies, Program Management, Recruitment, Contract Negotiations, Customer Relationship Management (CRM), and Strategic PlanningIndustry Experience:Human Resources, Healthcare, and SalesFeel free to reach out to me directly on LinkedIn or at mcdonaldwayne14@gmail.com. Have a great day!

Wayne Mcdonald's Current Company Details
MGA Homecare

Mga Homecare

View
Director of Operations | Project Manager | Program Manager | Product Manager
scottsdale, arizona, united states
Website:
mgahomecare.com
Employees:
584
Wayne Mcdonald Work Experience Details
  • Mga Homecare
    Director Of Operations
    Mga Homecare Sep 2023 - Present
    Fayetteville, North Carolina, United States
  • Maxim Healthcare Services (Home Care)
    Operations Manager
    Maxim Healthcare Services (Home Care) Sep 2019 - Sep 2023
    Fayetteville, North Carolina
    • Execute fiscal planning, budgeting, and managing cross-function teams to maintain cost controls, improving profitability for the organization.• Oversee the execution of monthly sales strategies to attract a broader client base, increasing sales revenue from $1.2M to $3.2M within 2.5 years.• Develop and implement strategic business development plans that serve as a roadmap for meeting and exceeding the outlined goals and objectives.• Oversee the creation and implementation of company initiatives to streamline processes, maximizing operational efficiencies.• Prepare reports, including Revenue Transaction, Missed opportunities, Overtime, Week over Week, Net Billable, Recruiter Activity, Client Coordinator, Business Development Activity, Patients serviced, Caregivers billed, Zero bills, on hold Authorization tracker, and Order tracker reports, to guide budget planning, track business processes and growth and improve decision making.• Manage and monitor Key Performance Indicators with the Senior Executive team to improve productivity and enhance employee motivation and engagement.• Leverage background in Human Resources to coordinate the recruitment, hiring, and onboarding of internal team members to meet the labor requirements.• Initiated the implementation of Corrective Action Plans to mitigate the risk of reoccurrence of deficiencies and cultivate a culture of accountability.• Demonstrate exceptional team-building capabilities, resulting in optimal financial performance and high employee satisfaction rates.• Established and maintained an ongoing Quality Improvement Program to enhance patient experiences and outcomes, reduce the per capita cost of care and improve provider experience.
  • Maxim Healthcare Services (Home Care)
    Operations Manager
    Maxim Healthcare Services (Home Care) Jul 2018 - Sep 2019
    Greensboro/Winston-Salem, North Carolina Area
    • Execute fiscal planning, budgeting, and managing cross-function teams to maintain cost controls, improving profitability for the organization.• Oversee the execution of monthly sales strategies to attract a broader client base, increasing sales revenue from $1.2M to $3.2M within 2.5 years.• Develop and implement strategic business development plans that serve as a roadmap for meeting and exceeding the outlined goals and objectives.• Oversee the creation and implementation of company initiatives to streamline processes, maximizing operational efficiencies.• Prepare reports, including Revenue Transaction, Missed opportunities, Overtime, Week over Week, Net Billable, Recruiter Activity, Client Coordinator, Business Development Activity, Patients serviced, Caregivers billed, Zero bills, on hold Authorization tracker, and Order tracker reports, to guide budget planning, track business processes and growth and improve decision making.• Manage and monitor Key Performance Indicators with the Senior Executive team to improve productivity and enhance employee motivation and engagement.• Leverage background in Human Resources to coordinate the recruitment, hiring, and onboarding of internal team members to meet the labor requirements.• Initiated the implementation of Corrective Action Plans to mitigate the risk of reoccurrence of deficiencies and cultivate a culture of accountability.• Demonstrate exceptional team-building capabilities, resulting in optimal financial performance and high employee satisfaction rates.• Established and maintained an ongoing Quality Improvement Program to enhance patient experiences and outcomes, reduce the per capita cost of care and improve provider experience.
  • Maxim Healthcare Services (Home Care)
    Healthcare Recruiter Lead
    Maxim Healthcare Services (Home Care) May 2018 - Jul 2018
    Fayetteville, North Carolina
    • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.• Ensured quality of care and achievement of organizational goals by coordinating schedules and assigning duties to staff.• Developed Safe Practices guidelines for all health workers, resulting in improved worker safety and significant cost savings to labor.• Promoted to a position of increased responsibility as Area Recruiter Lead due to exemplary performance as a recruiter.• Attracted and retained top talent by designing and executing recruitment strategies based on office-specific business needs.• Led mentorship and coaching programs that improved employee productivity, performance, and quality of work.
  • Maxim Healthcare Services (Home Care)
    Healthcare Recruiter
    Maxim Healthcare Services (Home Care) Nov 2015 - May 2018
    • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.• Ensured quality of care and achievement of organizational goals by coordinating schedules and assigning duties to staff.• Developed Safe Practices guidelines for all health workers, resulting in improved worker safety and significant cost savings to labor.

Wayne Mcdonald Education Details

Frequently Asked Questions about Wayne Mcdonald

What company does Wayne Mcdonald work for?

Wayne Mcdonald works for Mga Homecare

What is Wayne Mcdonald's role at the current company?

Wayne Mcdonald's current role is Director of Operations | Project Manager | Program Manager | Product Manager.

What schools did Wayne Mcdonald attend?

Wayne Mcdonald attended Fayetteville State University, East Carolina University.

Who are Wayne Mcdonald's colleagues?

Wayne Mcdonald's colleagues are Rebeca Gonzalez, Tiffany Luster, Kaitlyn Nevelow, Angie Castaneda, Jennifer Chase, Rn, Ashley Enboden, Lloyd Pruitt.

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