Wayne Nolan Email & Phone Number

Milton Keynes

• Responsible for work scheduling and assignments for team of full-time sub-contractors to our company• Ownership of contracted works via Council Helpdesk and private works, from planning, co-ordination, quotations, scheduling, contractor management, completion and invoicing• Pricing contracts, quotations and tender documentation for future works• In-house responsibility for workshop building (warehouse size), its maintenance, equipment and the company vehicles• Attend and organise client/customer meetings, both formal and informal• Purchasing, scheduling deliveries of, understanding and knowledge of current prices and materials to offer quality and value to customer whilst maximising profit opportunities• Responsible for all company and job specific RAMS, Health and Safety requirements and documentation and staff/team development and safety training such as toolbox talks etc• Risk Management via risk identification, mitigation and resolution to minimize impact on job/project success• Provide clients with strategic project advice and follow-on quotation to provide preventative maintenance resolve and value for money

Milton Keynes, England, United Kingdom

• As part of the G4S team, working to fulfil the DHSC’s NHS Covid 19 National Test & Trace Project, based in Milton Keynes, delivering strategy, driving change, working with complexity.• Ensuring safe working practices and Infection Prevention Control measures are implemented, monitored and adhered to at all times according to DHSC Health, Safety and Environmental policy• Ensuring that operations meet the high standard of expectations, by constantly upgrading skills, infrastructure and procedure and that staff and public adhere to strict SOP’s as per company guides• Lead a team of 9, to set up mobile testing sites for both walk-ins and vehicles.• Liaise with facility managers in regards to welfare services and for the facilitating of tests at site ensuring the safety of the team, clients and pedestrians.• Driving costs with submissions of timesheets and overtime, control and management of all consumables and materials and control and management of uniform, PPE of all my team.• Undertake audits and compliance programmes, ensuring compliance with all relevant legislation and procedures, driving change to meet project objectives and ensuring best practice.• Utilise apps and software packages to sustain efficient operations, trained team members, devised solutions to improve site running, complete and organise administration.• Explained the testing process to clients and then dispatched the tests to the laboratory, in a friendly and helpful manner.• Demonstrate strong awareness of safe and high-risk zones to ensure safety at the site and maintain testing equipment accurately.

Hmp Bedford, Then Hmp Grendon And Hmp Springhill

• Have ownership of the operational management and delivery of all facilities management services on the site. This includes the management of the customer interface within the estate, ensuring a high profile in the day-to-day running of the site, guaranteeing appropriate and responsive reaction to address any and all client concerns.• Ensure that the operational aspects of the site are delivered in accordance with the SLA/KPIs by an agreed programme of qualitative checks and controlled measures and to rectify identified deviation where appropriate• Manage excellent relationships with our clients, our suppliers and other partners within the region and develop maximum profitable growth of the business through understanding client needs, maximizing the services delivered and championing excellent customer care• Ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.• Lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner and ensure that a continuous improvement process is an integral part of service delivery increasingly adding value to both the business and our client.• Interact with all internal teams to discharge the consistent, effective and efficient delivery of planned and reactive tasks and in doing so, support best practice.• Support customer and company audits ensuring optimum results are achieved• Conduct analysis of budgetary information to assist in annual budgetary and monthly forecasting processes.• Authorise payroll issues concerning staff within the portfolio of buildings under post holder's responsibility (i.e. overtime, absence etc). Set objectives for direct reports and review bi monthly. Ensure same approach and mechanisms for all staff within area of responsibility • Ensure Objectives, Performance Reviews and Job Chats are completed as per standing company policy.

 - Taking responsibility for service delivery for Severn Trent Water HQ, reporting to their Head of Operations/Property - Identifying and driving innovation and efficiencies - Delivering change control as required to meet Severn Trents business standards including process, policy and procedures - Identification, management and minimising of contractual and operational risk - Developing and disseminating best practice contract management – driving a consistent approach to managing and executing the supplier contracts - Providing all necessary site commercial and financial reports in a timely, open and transparent way, contributing effectively to Severn Trent's wider business plans - Achieving pre-determined SLA/KPI's in all reactive and planned work orders across all service lines and actively drive performance improvement across the portfolio - Managing and influencing middle/senior level client contacts and maintaining positive working relationships through results, trust and endeavours to deliver - Mentor to the new STW SDM, including advising on operational requirement and team management - Having played part in pivotal restack project acting on behalf of both Client and MITIE, have now been asked to take on management and ownership of ongoing and planned projects - Ensuring delivery of site statutory compliances, implementing action plans and realistic timescales for ETI, WRA, EL testing, fixed wire testing and lightning protection - Identifying opportunities to increase MITIEs margin position and options for contract efficiencies

National Roles

• Supporting as a facilities project management consultant to Network Rail scoping, delivering and mobilising both soft and hard facilities management services for the new 410,000 square feet National Centre in Milton Keynes, with a project value of £164 million.• Mobilising the services, as well as responsibility of managing all 3rd party service provider solutions during operational readiness through to business as usual on 30 new sites on the estate.• Supporting the delivery of TFM to 45 properties nationally for Network Rail, as senior mobilisation manager of our team, including profit and loss, with a contract value of £3.5 million.• Expanding the business in the form of additional new site involvement and improvements to project works on existing projects - currently involved with 4 £26m plus, building projects. Since April 2013, our small team of 3 have added over 26 sites to the contract portfolio, with an increased revenue of £6 million to the MITIE contract• Manage the roll out of the Cultural Change journey across the contract, and help facilitate on a site by site basis, ensuring that the mission, vision and values of the cultural change programme are understood and demonstrated by all• Engage with MITIE Service partners to ensure that delivery is consistent with the change plan• Lead as the IFM -( integrated facility management) Champion, and identify which sites will best fit the model, creating action plans accordingly• Create, develop, introduce and manage to the national contract, a 'College' concept that promotes an innovative ideas forum, with reward schemes to all engaged employees

The Quadrant, Milton Keynes

-Delivery of all aspects of the senior management and co-ordination of on-site services, resource requirements and day to day delivery of the site services.-Play a key part in driving through, owning and supporting the rest of the senior management team in implementation and management of strategic imperatives.-Responsible for the provision of total FM across the National Centre, strategically managing the commercial clients’ property portfolio and monitoring standards.-Provide direction to a team of static Facilities Staff which includes operations, procurement, building management, and Health and Safety.-Drive through the High Performance culture and consistently manage team performance through clear and structured objectives. -Ensure all staff and contractors are able to successfully deliver the strategic goals by ensuring strong leadership and the implementation of development programs.-Lead delivery of FM strategies across the National Centre-Support / Lead change management programmes as appropriate.-Drive Operational excellence across the function and meet / exceed expectations on KPI / SLA performance.-Manage, monitor and report on the financial performance of the soft service contract and conform to target cost and budget expectations, consistently reviewing supply chain strategies and ways of working.-Provide a key interface for the client across and create excellent working relationships.-Pioneer and co-ordinate FM best practice throughout the National Centre – promote innovation and give a proactive approach throughout the team and build the team brand.-Look at expanding the current service delivery model by proactively analysing and investigating future business development opportunities.-Production of the Monthly report incorporating the Hard Services section, demonstrating that Service Level Agreements and Key Performance Indicators have been met in accordance with the contract requirement.

Newbury, Berkshire

- Manage all Front of House Facility operations within the 7 building site including Reception Services, Catering Services, Security, Post Room and Archiving, Fitness Centre, Business Centres and Repographics, Travel, AV and Facility Moves and personnel - Achieve pre-determined SLA/KPI in all reactive/planned work orders across all service lines - Continual co-ordination and report measurement of vendors and contractors, filing monthly reports on work order performance and team workload - Overall responsibility for the look and feel of the buildings, both internally and externally - Maintaining Facilities teams training ensuring all training is consistent and that all are compliant and competent in all roles and on all equipment - Involvement in Management of all policies and procedures and support internal process management - Responsibility and involvement in new Projects such as new room booking system, Centre of Excellence programme ...

Brackley

Responsible for creating and expanding our client portfolio through sales leads and prospects. Target lead to secure £1million new business each year which I achieved through strong verbal, written & presentation communication skills as well as understanding of both my company’s extensive and professional capabilities whilst staying current with our competitors products and offerings.Worked with members of the Legal, Technical and Services team to ensure timely contract process and quality execution of new business and provided leadership to others through training, skill sharing and by example. Developed and delivered client presentation and actively participated in meetings as requested. Developed a strong working relationship with my Sales Director and with my passion, self motivated, organized and tenacious attitude was allowed to perform my duties with nominal direction

North Hampshire Hospital, Basingstoke

- Project Management of Contractors and setting of action/completion plans for new build of £8million brand new Conference and Training facility- Input into interior design and plan changes of an ever evolving project due to functional strategies and financial restraints- Sourcing and Securing all contractors required in running the built project, including Cleaning, Catering, Maintenance, Security and Leisure Centre staff including management through receipt of tenders and negotiation- Personally designed a booking system for the Conference Rooms and Ampitheatres which was later introduced into the main hospitals system on a similar usage

Hayes, Middx

- Overall responsibility of approx 125,000sq feet of offices, laboratories, conference and meeting rooms and auditoriums smoothly and efficiently- Monitoring of BMS system and M and E of all plant rooms. Took on role of Energy Management to associate costings and savings required within the Climate Change Levy scheme, newly introduced- Financial accountability of £1.4million budget encompassing Security, Cleaning, Maintenance,Catering and Gardening contracts deployed on site through ongoing performance and cost monitoring- Chaired Health and Safety meetings, involved with Fire and Risk assessments and waste and energy controls of complete building- Responsible for team of 22 whose roles covered post room, goods inwards, general maintenance, office moves etc. Covered training, appraisals and development as well as usual personnel issues

Taplow, Maidenhead, Berkshire

- Sales, Marketing and overall control of prestigious Coonference centre including all facility management responsibilities and contractors- Financial accountability, Budget control and planning, Marketing, Costs and Sales performance to make most efficient and economic use of this 53 bedroom centre and its vast grounds- Maintain a good relationship with both the client and customers through sound business policies and customer care - Introduction of corporate entertainment, use of grounds with outside functions, wedding venue with all income involved etc including events such as Camelot opening night, Top Gear car launches, Musical soirees, Corporate dinners with government speakers .....

Ond, Hotel And Business Studies

8 O-Levels