As the Area Project Manager for Douglas Parking, I oversee parking, valet, and shuttle operations across multiple portfolios, ensuring smooth day-to-day management and optimal service. My role includes maintaining strong relationships with property managers, tenants, and employees while handling staff hiring, training, scheduling, and performance. I also manage facility maintenance, enforce procedures, coordinate events, and resolve operational challenges to ensure client satisfaction and business growth. Additionally, I occasionally travel from coast to coast to support business development and identify expansion opportunities.

As the Director of Parking and Business Development, I am responsible for overseeing all aspects of our parking operations, including management, strategic planning, and business development. This role requires a balance of operational expertise and innovative thinking to drive growth and efficiency in our parking services.

Oversaw operations at four airport locations, surpassing financial goals.