Wayne Pearson Email & Phone Number

Richmond, Va, Us

United States

Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Daily management for critical batch processing, root cause analysis including reading dumps and applying temporary code changes, dataset creation, recommending permanent job solutions for code and space requirements.

8001 Villa Park Drive, Richmond, Virginia

Night Shift Team Manager responsible for day to day analysis, research and resolutions in supporting production batch cycles in AMRS,EMEA and APAC.

United States

Served as Team Lead and Interim Manager. Responsible for supporting production batch payment cycles in AMRS, APAC and EMEA. Oversee production systems that are processing simultaneously ensuring that job performance and resource utilization meet acceptable Service Level Agreements.

Richmond, Virginia Area

Work with system and applications programming staffs to maintain accurate logs via online system and communications facilities to reflect system and applications problem histories. Assist in restoring batch processing when failures occur and to help applications meet their daily Service Level Agreements and Operations Level Agreements.

Richmond, Virginia Area

Door to Door canvassing of neighborhoods to gather statistical data for demographic,economic and cultural purposes for the state of Virginia.

Glen Allen, Va

Monitor, track and troubleshoot the performance of assigned system to ensure that all jobs are processed and service levels are met. Independently develops and executes work plans for assigned activities, with limited guidance on new or more complex activities.

Glen Allen, Va

Assisting with operations of the mainframe computer to ensure high quality and timely service, operating laser printers to print reports, statements and checks for VA Medicaid, operating tape peripheral equipment, performing related functions such as pulling, staging, and filing tapes.

Ashland, Virginia Area

Received telephone calls in a call center structured environment. Exercised a high degree of judgment and tact with contacts due to the sensitive nature of the work of the Census Bureau. Handled sensitive data and confidential files of job applicants; updated files as required. Scheduled testing for employment. Utilized knowledge of activities of the organization to train new personnel and conduct telephone interviews as appropriate with new personnel. Conducted random quality control checks. Provided assistance to office personnel and the general public as necessary.

Richmond,Va

Supervised three employees ensuring that all merchandise received was processed and prepared for sales associates to distribute on the sales floor. Assisted cashiers with processing customers’ transactions and managing the Customer Service Desk.

Richmond,Va

Trained with troops in combat survival, operated cannons and small weapons in preparation for war on a monthly basis. Performed live field exercises during the summer for two weeks.

Richmond, Virginia Area

Assisted Banquet Chefs with set-up for banquet functions in the ballrooms and dining halls. Also assisted the Sous Chef in the Captain's Grill Restaurant prepping and making sure cooking tools were available and clean in the kitchen.

Bachelor'S Degree, Leadership

Certificate Of Completion, Notary Basic, Mobile Notary, Loan Documents

Understanding important guidelines for Virginia Notaries. Notaries powers, responsibilities, liabilities, and common notary errors..

Finance, General, Senior

Accounting And Finance

Associate Of Arts And Sciences (A.A.S.), Business Administration