Wayne Robinson

Wayne Robinson Email and Phone Number

BI and Insight Analyst at Shell Energy UK @ Shell Energy UK
Wayne Robinson's Location
Ashford, England, United Kingdom, United Kingdom
Wayne Robinson's Contact Details

Wayne Robinson work email

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About Wayne Robinson

A technical business intelligence developer and analytical thinker, with 15 years’ experience in Utilities, Financial Services, Licencing and Retail industries. I have a comprehensive knowledge of end to end BI/reporting development, with strong skills in solution design, development and data visualisation.I have developed new, enhanced old and optimised BI data warehouses. I am familiar with both SQL database management systems and the Hadoop framework. I have an excellent ability to translate technical and non-technical business requirements into insightful BI solutions.I have a number of techniques to examine, manipulate and cleanse data sets. I can clearly interpret and present my findings for all types of audiences. I have experience in building multifarious queries and data extracts for customer segmentation, and analysis to help businesses understand their customers and data better.I have excellent communication and collaboration skills gained over numerous challenging BI projects, where relationship building has been a key driver for success.I excel working independently and as a Scrum master, where I have managed teams developing complex solutions iteratively to good effect. This resulted in a 2 year long MI project to support the Digital transformation, which initially had a small 3 month budget.A little while ago I also made the decision to explore the wonderful world of Data Science. First stop was Python and it is fast proving to be my favourite programming language!

Wayne Robinson's Current Company Details
Shell Energy UK

Shell Energy Uk

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BI and Insight Analyst at Shell Energy UK
Wayne Robinson Work Experience Details
  • Shell Energy Uk
    Bi And Insight Analyst
    Shell Energy Uk Nov 2020 - Present
  • Hudson Energy Uk
    Bi And Insight Analyst
    Hudson Energy Uk Mar 2020 - Nov 2020
    Milton Keynes, England, United Kingdom
  • British Gas
    Mi Developer
    British Gas Sep 2015 - Mar 2020
    • Built multifaceted, scalable MI solutions, linking multiple data sources to support the digital transformation project and strategic direction• Successfully ran multiple onsite and virtual development teams as scrum master• Drove increase in digital usage and customer experience, through effective reporting of 35 crucial customer journeys performance• Enhanced complaints ETL, data mart and reporting to align with updated CRM functionality, with emphasise on root cause• Led the website and app data ingestion into the Hadoop data lake, making this data available for the first time ever• Increased developers productivity through creation of SQL data extraction tools, which are still in use on a daily basis by 30 developers and analysts• Reduced live digital legacy reporting by 25% through the development of the Digital share Power BI report• Generated complex queries and data extracts for requests from Ofgem and Ofcom
  • Oakwood Global Finance (Pepper Uk)
    Reporting Analyst
    Oakwood Global Finance (Pepper Uk) Jun 2014 - Sep 2015
    London, United Kingdom
    • Designed new complex stored procedures and SSRS reports for mortgage portfolios• Reduced enterprise data warehouse refresh time through optimisation of ETL• Maintained daily BI data integration SSIS packages ensuring import failures are resolved• Accurately gathered and refined requirements, through effective collaboration with all levels of stakeholders and Business analysts
  • Sit-Up Channels
    Lead Data And Planning Analyst
    Sit-Up Channels May 2013 - May 2014
    London Area, United Kingdom
    • Developed extensions to the existing data warehouse adding value to sales performance• Increased cross sell sales through the development of informative automated hourly sales and conversion SSRS reports• Reduced outstanding incidents through the redesign of the customer service dashboard• Identified 10% cost savings through detailed annual returns analysis
  • Ppl
    Lead Data Analyst
    Ppl Mar 2010 - May 2013
    London, United Kingdom
    • Led the team of data analysts through collections, high value accounts and new business reporting projects• Designed and built shared email inbox SLA tracking reporting• Developed forecast models for churn rates and growth per sector
  • Ppl
    Data Analyst
    Ppl Oct 2009 - Mar 2010
    London, United Kingdom
    • Simplified call and sales reporting through Excel VBA automation• Performed customer demographics data extraction and analysis• Accurately cleansed and quality controlled all data leads for 3rd party partners
  • Ppl
    New Business Analyst (Contract)
    Ppl Aug 2009 - Oct 2009
    London, United Kingdom
  • Sit-Up Channels
    Mi And Operations Supervisor
    Sit-Up Channels Jan 2008 - Jul 2009
    London Area, United Kingdom
  • Sit-Up Channels
    Mi And Planning Analyst
    Sit-Up Channels Jan 2005 - Jan 2008
    London, United Kingdom

Wayne Robinson Skills

Data Analysis Business Analysis Analytics Analysis Vba Access Business Intelligence Sql Microsoft Excel Workforce Planning Databases Automation Report Automation Forecasting Budgets Management Outsourcing Call Centers Predictive Dialers Microsoft Access Presentations Collections

Wayne Robinson Education Details

  • Varsity College
    Varsity College
    Sport Management

Frequently Asked Questions about Wayne Robinson

What company does Wayne Robinson work for?

Wayne Robinson works for Shell Energy Uk

What is Wayne Robinson's role at the current company?

Wayne Robinson's current role is BI and Insight Analyst at Shell Energy UK.

What is Wayne Robinson's email address?

Wayne Robinson's email address is wa****@****ail.com

What schools did Wayne Robinson attend?

Wayne Robinson attended Varsity College.

What skills is Wayne Robinson known for?

Wayne Robinson has skills like Data Analysis, Business Analysis, Analytics, Analysis, Vba, Access, Business Intelligence, Sql, Microsoft Excel, Workforce Planning, Databases, Automation.

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