Wayne Sam Email & Phone Number

Chicago, Illinois, United States

Co-ordinate with various stakeholders to ensure the requirements can be met by the Project teamAssisted the Scrum Master to maintain the Sprint/ Release Burn-up and Burn-Down charts in JIRA.Actively contributed to Scrum ceremonies- Grooming sessions, Release planning, Sprint planning, Daily Scrum, Sprint Review and Sprint Retrospective meeting.Coordinated with Scrum master in addressing the impediments by actively working with stakeholders and End users.Gather and decompose business requirements thru documentation, review meetings and workshops Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine, as necessary.Testing support for billing and TPMs (Technical performance Metrics)Create and execute test plan for significant enhancements and perform unit testing on any changes or enhancementsMaintaining Business analyst Work Plan to give the program manager and customer the confidence on the requirement gathering

Charlotte, North Carolina, United States

Identified Gaps in Integration between different databases, analyzed and documented the Business Requirements towards a potential strategy for normalizing the current system.Develop interactive dashboards, reports, and analysis templates using internal tools and Tableau.Model data for ad hoc and pre-built reporting.Collaborates with the client organization including business analysts in the client organizationDocument functional, integration, and testing requirements as well as SLAs and operating level agreements.Leads technology cost/resource estimates and input to business casesProvide expertise and update multi-year technology roadmapsProvide expertise to training and field support groups as appropriate before new releases go-liveIdentifies opportunities to enhance the business partnership and planning processes.Facilitated JAD sessions to gather Report Requirements from usersPrepared Functional Requirements Document (FRD) with detailed Reporting requirements including canned and Ad Hoc reports.

Bethesda, Maryland, United States

Work closely with developers, both internal and external, to define programming requirements and test programming solutions.Review software updates and releases and assist with testing as required.Work closely with end-users to prioritize and manage the completion of support tickets. Track and report support metrics.Integrated assets acquired into existing offshore operations, Facilitated the development of initial work plans, budgets, and operating manuals. Communicated and led the implementation of operating and development plans for these assets.Configured and used MS-Share Point to maintain all the project related documentation like Project Plans, Requirement documents, Testing documents, Meeting Minutes, Acceptance and Sign-off documentsParticipated in risk analysis, conducted feasibility study, and performed impact analysis for proposed enhancements.Gathered core Requirements and done a thorough framework Analysis.