Lead, direct and managed inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. •Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer•Maintained a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition•Utilized superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients•Addressed all employee performance problems promptly and directly in accordance with company personnel polices and procedures

Maintain distribution facility in accordance with company policy. Follow and comply with all regulatory requirements and complete facility inspections. Assist management with Profit & Loss expectations by following quality / security procedures, and managing labor. Motivate employees to work as a team and coach associates on a one – on – one basis.• Manage the receiving and put away of all material for quality and accuracy.• Provide direction and assistance to team members.• Conduct training for new associates.• Direct the cleaning and up keep of the facility to comply with company and government sanitation standards.

Effectively managed the facility in regards to all day-to-day operations, safety and quality to meet the company’s guidelines. Oversee material inventories, warehouse receiving, and logistic strategies. Ensure adherence of shipments and receipts to host country requirements and standard operating procedures. Perform quarterly inventory analyses on warehouse facilities, maintain warehouse inventory and produce status reports. • Maintained 100% rating on ten-percent spot checks and a 98%+ rating on annual inventories.• Organized the merging of 3 warehouses consisting of over 5,000 line items valued at over 12 million while maintaining optimal productivity.• 2011 inventory results were 99.8% based on $12.5 mil on hand.• Managed motivated and trained over 20 employees.• Completed new hire packages.

•Led warehouse team of 10 to 12 warehouse staff who supported the daily inbound and outbound trucking needs.•Collaborate with Senior Management team to define warehouse requirements and supply issues.•Implemented improved inbound and outbound processes and procedures and strategies that streamlined distribution.•Manage daily operations of the facility. •Oversee truck pick-ups and completed minor repairs to donated items as needed•Supervised staff and coordinate trainings and conduct performance reviews.•Ensured the timely and regular maintenance of facility and equipment.