Wayne Terrell Email & Phone Number

Oklahoma City, Ok, Us

Cleveland, Ohio , Us

Chicago , Il , Us

Chicago , Il , Us

Responsible for leading multiple projects with both internal and external resources. Successfully led effort to move data to SQL Server while maintaining legacy access. At one point managed 3 remote teams (Help Desk, Computer Operations, Tech Ops) while continuing to lead the local OKC development team. Stabilized a very inconsistent environment through process definition, communication and root-cause analysis.As the IT manager in the building, I get to address a broad spectrum of requests both in and out of my areas. I have cost center responsibility, coordinate with server admins and PC Support. Responsible for leadership of our local team as we move to a consulting model for support. Constantly working to refresh an extremely outdated technology stack.

Springdale, Ar, Us

Enterprise level team member charged with combining recent acquisitions into a single SAP cloud-based environment for a manufacturing, co-manufacturing, recipe creation, plant maintenance, and plant floor automation.Reduced risk and improved stability by supporting move of middleware portion of SAP to the cloud ahead of other applications, becoming an early adopter of SAP processing within the cloud ahead of more risk-sensitive areas.Directed upgrade of SAP transportation; reduced burden on teams by prioritizing and advancing solutions to resolve known issues and proactively notify users of errors; changes reduced calls/tickets from 7 per day to 2 per day; Coach teams, recognize leadership, respond to performance issues effectively through 1-on-1 meetings, frequent communication and positive reinforcement designed to build competencies and understanding of the project. Performance report writing, budget management, IT policy definition for change management and data retention; oversight for outsourcing contract management and management of on-site contractors.

Springdale, Ar, Us

SAP TM Config and Support through multiple implementations and upgrades. Designed and developed ABAP programs to automate a manual delivery schedule process. Specialist in establishment of new systems for testing/training, batch processing. Primary interface between Analyst team and Basis support.

Memphis, Tn, Us

Technical implementation manager for consolidation of 2 companies supporting the transformation to a single focused entity; converted and relocated financial history data inclusive of all payroll and HR records; received FedEx “5 Star” award for successful completion.Improved performance of operating teams resulting in enhanced customer satisfaction; recipient of Cargo Claims award for outstanding support.Successfully directed efforts to identify and apply a one-time accounting adjustment of >$10 million by matching revenue and adjustments between two systems, calculating the correction and generating balanced general ledger adjustments. Designed, developed and implemented processing to calculate incentives based on job title targets, time and pay in position and company performance; successful implementation included automating the process to load data to payroll for check processing. Delivered PeopleSoft implementation from single Harrison, AR location to FEDEX corporate offices in Memphis, TN; provided extensive planning and communication; completed on time with minimal change impact on business.

Led implementation of PeopleSoft HR/Payroll managing a team of 5; met 6-month go-live goal with a system that covered a $5 billion payroll.Eliminated manual entry of > 20,000 manual time cards through installation of KRONOS time and attendance system; took implementation from one plant to all locations including > 500 timeclocks; project included the addition of Ethernet in all locations.Optimized the synchronization of data between mainframe DB2 and remote UNIX system.Generated program to print in-house forms reducing the cost of printing and implemented the storage of company logo on printers without the need for custom cartridges.

Houston, Texas, Us

Progressed through development program using COBOL, CICS and Assembler supporting multiple life insurance companies. Promoted to Manager/supervisor level before transitioning to a Technical Instructor position. Later promoted to Manager within the training program before returning to a Sr. Systems Engineer position.

Master Of Science (M.S.), Computer Information Systems

Bachelor Of Science (Bs), Mathematics And Computer Science