Wayne Tseng Email & Phone Number

-負責行銷及業務-規劃創新的餐飲服務

台灣 臺北市

負責公司新創中保無限家餐飲股份有限公司

台灣 臺北市

Marketing Executive  Develop marketing plans for F&B  Organize guest chefs & special F&B events Organize for yearly F&B marketing plan Research for new F&B concept Plan annually marketing events calendar Organize promotions

Assistant Manager/Floor ManagerDuties included: Overseeing as the leader of the restaurant Ensuring guest stratification Providing efficient and courteous service Handle complain Training of the staff Act as a leader during the opening stage Communicate as a bridge between the chef and the front of the house Coordinate and act as a leader when Manager is not on site

 Overseeing as the leader of the restaurant Ensuring guest stratification Providing efficient and courteous service Handle complain Training of the staff

Guest Service Agent Dec 08 – Feb 09Taipan Butler- Senior Position Feb 09 – Apr 10Function Dinning Sales Coordinator Apr 10 – Oct 10Duties included: Providing efficient and courteous service to every guest Providing service for guests including, but not limited to: check-in, check-out,telephone inquiries, taking reservation calls Reconciling all hotel cashier transactions, reviewing, organizing, and compilingrevenue reports on a timely basis ensuring the accuracy of guest billings and cityledger transactions. Trainer of the Tai Pan Butler Department: F&B operation Conduct and develop an SOP for Tai Pan Butler F&B operation Personal Butler to various VIP guest Participate in the Regent Butler Program Participate in The Guild of Professional English Butlers Taipei Training Gain excellent recognition and reference with both the Director of Training and the Directorof Operation of The Guild of Professional English Butlers Overseeing the whole operation act as a leader when called upon on Assist on Function Dining Sale's everyday case Help to coordinate events with Senior sales Special assistant to the Director of sales