Wayne Walker

Wayne Walker Email and Phone Number

Regional HVAC sales manager Eastern Canada @ Hisense Canada
mississauga, ontario, canada
Wayne Walker's Location
Greater Moncton Metropolitan Area, Canada
Wayne Walker's Contact Details

Wayne Walker personal email

n/a
About Wayne Walker

Results oriented Customer Operations manager with proven leadership experience and an exceptional track record of obtaining results in all key metrics. A customer centric strategic thinker who is equally comfortable creating the vision and managing its execution. Strong Knowledge of the day to day call center operations in both inbound and outbound. Able to analyze business results and clearly articulate actions required to drive performance. Very well suited in a sales environment with strong knowledge on how to drive results. Possesses excellent inter-personal and communication skills.Specialties: Sales, Contact Center Operations, Call Quality, Coaching, developing and motivating employees, Customer Care and Business Strategy. Working experience in Energy, Banking, Credit Cards and many other Customer Service based industries.

Wayne Walker's Current Company Details
Hisense Canada

Hisense Canada

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Regional HVAC sales manager Eastern Canada
mississauga, ontario, canada
Website:
hisense-canada.com
Employees:
25
Wayne Walker Work Experience Details
  • Hisense Canada
    Regional Sales Manager
    Hisense Canada Aug 2023 - Present
    Moncton Nb
    View
  • Source Atlantic Limited
    Account Manager
    Source Atlantic Limited Dec 2014 - Jul 2023
    New Brunswick, Canada
    Helping Plumbing / Heating / HVAC contractors to find products and solutions that meets their needs
    View
  • Cgi
    Senior Consultant
    Cgi Jul 2013 - Dec 2014
    Responsible for leading the Customer Service, Operations Administration and Technical Service teams.
    View
  • Direct Energy
    Vendor Manager
    Direct Energy May 2007 - Mar 2013
    A liaison between various business units and multiple external vendors by building loyal teams, solid partnerships and trusted relationships with internal and external teams.
    View
  • Minacs
    Program Manager
    Minacs 2003 - 2007
    - Coaching, Developing and Performance Management of a group of 5 – 9 Team Leaders who oversee teams of 15 - 18 customer service and sales agents.
  • Rbc Royal Direct
    Csr
    Rbc Royal Direct 2001 - 2003
    Customer Service representative

Wayne Walker Skills

Employee Engagement Coaching Sales Banking Contact Center Operations Call Center Workforce Management Vendor Management Contact Centers Process Improvement Customer Experience Performance Management Customer Satisfaction Outsourcing Operations Management Change Management Team Leadership Inbound Marketing Business Analysis Call Centers Program Management Leadership Customer Retention Management Analysis

Wayne Walker Education Details

  • Polyvalante Thomas Albert
    Polyvalante Thomas Albert

Frequently Asked Questions about Wayne Walker

What company does Wayne Walker work for?

Wayne Walker works for Hisense Canada

What is Wayne Walker's role at the current company?

Wayne Walker's current role is Regional HVAC sales manager Eastern Canada.

What is Wayne Walker's email address?

Wayne Walker's email address is wa****@****rgy.com

What schools did Wayne Walker attend?

Wayne Walker attended Polyvalante Thomas Albert.

What skills is Wayne Walker known for?

Wayne Walker has skills like Employee Engagement, Coaching, Sales, Banking, Contact Center Operations, Call Center, Workforce Management, Vendor Management, Contact Centers, Process Improvement, Customer Experience, Performance Management.

Who are Wayne Walker's colleagues?

Wayne Walker's colleagues are Kan Tang, Micah Bantulan, Muralidharan Venkatesan, Jubril S., Fritzbert Mathieu, Gord Keith, Kateryna Swica.

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