• Led a team of 2-4 contact sourcers, having weekly meetings to make sure we are meeting metrics.• Sourced candidates to fill multiple company positions using different programs such as Connected and Fountain.• Administered job offers, prepared pre-employment screening, and engaged with Onboarding Specialists to provide top quality experiences for the candidate.• Created job postings to attract the best possible talent for available positions.• Conducted candidate screening (including interviews, reference checks, skill verification, etc.).• Assisted candidates with drafting resumes and preparing for interviews with companies based on specific knowledge of the company and the position.

• Assisted in booth acquisitions for the largest state expo serving Rental Housing managers and owners. • Utilized large list of businesses, cold calling them to pitch procuring a booth at the Rental Housing Expo.• Worked with management and administration to develop talking points for booth calls and outbound emails.• Responded to business emails and calls related to booth acquisition and expo attendance.

• Collaborated with the Director of Education to establish policies and procedures to monitor at-risk students.• Researched and established a re-enrollment process for Admissions to decrease attrition rates by 35%.• Served as the main point of contact and resource for students, ensuring proper follow-through and scheduling was conducted for all their inquiries.• Tracked and analyzed performance of 300+ students through the student life cycle.• Performed new student orientations and 30-day check-ins.• Screened, vetted, and interviewed candidates for potential enrollment and program choice.

• Maintained contact with hundreds of students through email, phone, and online chat to advise them on matters such as course selection and scheduling, curriculum and registration concerns, and transcripts.• Managed student records to confirm program completion and satisfaction of all graduation requirements.• Revamped the Records Department, creating policies and procedures to drive the school in a more strategic direction, which later led to working with the Education Specialist and I.T. manager in the system implementation of Populi.• Ensured the completion, collection, and filling of student paperwork and confidential materials into managed files, focusing on detail and accuracy in documentation and policy.• Evaluated student progress audits and credentials to determine program eligibility and class selection.

ACHIEVEMENTS: Due to my strong understanding of career counseling theory and practice, I was asked to serve as a planning committee member for the 2017 Penn State Career Development Professionals Conference – a yearly gathering of all the career professionals at Penn State’s 21 campuses.• Coached students and alumni through career concerns such as decision-making, exploration, planning, and anxieties while helping them find and/or construct their interests, skills, strengths, and identity.• Located internship and employment opportunities matched to student/alumni qualifications.• Conducted mock technical and behavioral interviews, coaching students through targeted feedback.• Assisted in resume and cover letter writing, interviewing and interpersonal skill development, job offer negotiating, graduate school applications, and networking.• Coordinated and executed networking events such as career fairs, collaborating with employers and recruiters to improve the university’s Career Services offerings.• Developed and facilitated training workshops to classes and student organizations.• Trained students on job search techniques and how to navigate through online career communities.

• Mentored students to promote successful acclimation to the program.• Helped to develop research initiatives and topics for peers.• Served as an ambassador for students interested in the counselor education, career counseling program.

• Provided front office clerical support and answered clients’ questions face-to-face and by phone.• Maintained schedules for 30+ practicum students, doctoral students, and professors.• Communicated with practicum counselors regarding rules, regulations, and logistics of the clinic.

• Completed biopsychosocial intake assessments for 7 undergraduate students, wrote progress notes, and final reports• Conducted weekly counseling sessions with students to identify, evaluate, and achieve counseling and personal goals• Established therapeutic individual counseling relationships, designed effective intervention strategies, evaluated outcomes, and conducted effective termination of counseling relationships• Incorporated suggestions made during individual and group supervision to enhance counseling skills

• Maintained an in depth knowledge of online and library career resources in order to effectively assist students• Conducted mock interviews and gave feedback to students seeking assistance to prepare for professional interviews• Counseled students with resume and cover letter critiques during drop in hours

• Collaborated with university officials to develop and coordinate the university’s first organization for transfer students.• Acted as liaison and established relationships with incoming transfer students to provide academic and emotional support during their academic transition.• Led weekly meetings with board members