Sub Contractor for Lagan Technologies, special projects for existing clients. Expanding 311/CRM opportunities, ROI projects and Business Intelligence Metics.Summary: · Highly accomplished Sales Executive with twenty-five years experience in the IT Industry.· Have successfully sold technical, software and services solutions in the areas of CRM, Enterprise Case Management, 311 Call Centers, Business Intelligence, Service Oriented Architecture, DSS/MIS, eBusiness, Integration, Direct Marketing, Internet/Intranet solutions and general Enterprise Database Management Systems. · Experienced in managing the complete solution implementation lifecycle. · Utilizes integrity and intensity with strong ROI/TCO presentations to attain trusted advisor status at all customer accounts· Excellent resource management in developing customer retention and expanding customer base and revenues.· Skilled in commercial, state and local government procurement and contracting· Channel sales expertise in leveraging multiple partners, third parties to close business· Highly developed selling, customer relations and negotiation skills without sacrificing ethics.· Consistently meeting both personal and organizational goals, while focused on sales and revenue driven targets. · Exceptional people skills, extremely adaptable to innovative IT environments and ability to master a large variety of solutions and applications in competitive environments.

Responsible for all support and sales account management for the US and Canada State and Local Sales opportunities including customer presentations, new products, product roadmaps, and maintaining account well being. Worked with customers to define and plan future systems based on projected service requirements. Provided training for new sales executives on software solutions, integrations, and services. Servicing over 24 Accounts, just a few City of San Francisco CA, City of Minneapolis MN, City of Ft Wayne IN, City of Yonkers NY, City of Hampton VA and City of Rochester NY.

Responsible for all pre-sales support with the US and Canada state, province, and local government sales opportunities, including building demonstrations and providing presentations to prospective and existing customers. Provided technical support for clients utilizing project management skills to complete projects consistently on time and on budget.

Responsible for marketing, sales, and support of 311/CRM projects for Automated Business Systems and Services (ABSS). Responsible for competitive award for the partnership between the City of Mobile and ABSS to acquire the 311/CRM Application. Served as Account Manager for South Carolina Highway Patrol & Public Safety. Performed ROI and TCO studies, solution selling, demonstrations and configurations of the product suite. Also provided project management for numerous accounts including SC Electronic Voting 2004, successfully delivering a comprehensive solution. Leveraged extensive state and local contacts to generate new business opportunities nationwide.

Responsible for all vendor relations as well as systems, administration and marketing to 3,800 Resort Properties. Captured all of the business intelligence needs to designed the required systems. Delivered support to the National State Retirement Systems marketing efforts. Also responsible for the marketing of the FileNet imaging solutions to state and local sectors within the Southeast. Staffed projects, developed budgets, forecasted sales, and managed the internal development of a line-of-business for the state and local sector.