Wayne Johnson Email & Phone Number

North Sydney, New South Wales, Australia

• As an integral part of the broader operations team and reporting directly to the COO, my role as a Business Analyst encompasses diverse responsibilities. Primarily, I support client needs by aligning their requirements.
• Cleaning data - validating, dealing with outliers, identifying errors. This can also include writing SQL queries to validate information using Databricks.
• Testing/Training our model, which is used to categories transactions.
• Process improvement - Automating reports for clients, performing gap analysis for all reports internally to standardise them, projects to migrate information to a new support portal, reduce the number of tickets.
• Prioritising user stories I create, to high and low priority task go togeather
• Dealing with client queries, be those data extracts or API stats

Sydney, New South Wales, Australia

• Hired into the Technical Consultant's team before it was rebranded, I was responsible for working with multiple financial institutions, to ensure their day-to-day trading order flows were stable and provide the.
• Creating user stories for external client requests
• Translating business requirements into a workable proposed solution and discussing how that would impact the client's suite, before testing in UAT and presenting results
• Prepare and execute proposed solutions in UAT, whilst documenting test plans, use cases and results for clients to view/comment on, before a Production release.
• Producing documentation including, configuration documents, implementation plans and error resolution pages in Jira.
• Supporting client projects and initiatives primarily involving complex order routing, connectivity and trading solutions.

London, United Kingdom

My role requires me to act as the first point of contact for the pre-trade rates issues in Production and provide 1/2 level support, whilst based on the trading floor. As part of this, my main suite of supported applications is a bespoke dealing platform & pricing engine, in addition to ION MMI & sysadmin. The main application for monitoring is Geneos.

London, United Kingdom

• Act as the point of contact with regards to all scheduled processing (in PROD and UAT environments) including intra-day and overnight batches of which I support on a rota basis, messaging to third parties, automated.
• Debug stored procedures… Show more Act as the point of contact with regards to all scheduled processing (in PROD and UAT environments) including intra-day and overnight batches of which I support on a rota basis.
• Debug stored procedures when failures occur in the Control M batch
• Update and create SharePoint pages
• Attend change management meetings to discuss releases to PRD and/or UAT
• Create documentation for the various applications my team & I support

Birmingham, United Kingdom

This role involves providing 1st and 2nd Level support for the Credit and Counterparty Risk team, which is part of the wider FX space. The team is currently responsible for supporting two different applications, which provide credit risk management. One of the applications is responsible for pre and post deal credit checking, limit monitoring and reporting.

Zurich

Placed at Credit Suisse via FDM Switzerland GmbH, this role involves providing 2nd Level out-of-hours and business hours support for Zurich and 1st Level for Singapore. Support may also be required for London and New York.The main responsibilities of this role are to monitor both infrastructure and applications such as ATS and Finacle Treasury proactively.

London, United Kingdom

This involves working in different departments, such as the tills, customer service and on the weekend the cash office. Customer service differs from the tills as I’m required to help customers with their VAT form and answer general query’s and when in the cash office, my role is to account for all the money that has gone through each till and provide.

Weybridge

As an ECG Tester, via Volt Europe, my main job requirement was to look for any inconsistencies in applications, whilst highlighting any potential issues. This would happen in one of two ways, a test plan would be provided, with different tasks or various scenarios that had to achieved or replicated. The second method would involve me creating my own test.

London, United Kingdom

• Working as a Business Analyst with the Metropolitan Police offered me more opportunities to learn and develop. As a placement student my general day-to-day work was to run the Integrated Test Lab, and be the first.
• Facilitating customers’ technical requirements. This was accompanied by a booking form created to keep a record of our… Show more Working as a Business Analyst with the Metropolitan Police offered me more opportunities.
• Facilitating customers’ technical requirements. This was accompanied by a booking form created to keep a record of our users.
• General network expansion and changes. This includes a manual created to enable others to know how our servers were configured.
• Manage ITL secure storage area, ITL inventory list and other general resources.
• Equipment ordering, receiving and installation. Maintain audit trail.

Streatham

Bsc, Computer Science

Bachelor Of Technology (Btech), Electrical Engineering, 6 Merits

Education record