A results-driven, solution-centred Delivery Lead with extensive experience delivering exceptional customer experience across digital environments through implementing continuous improvement and maximising team performance. Exceptional technology skills in an agile delivery environment, promoting and supporting agile processes and disciplines, and driving multi-team initiatives and work programs. Able to identify big picture and fine details of business requirements to develop technology solutions that are articulated and responsive to business needs. Demonstrated success developing and improving diverse and innovative technology product solutions for large scale online services, with the ability to build and manage collaborative business and stakeholder relationships to optimise business opportunities.
Listed skills include Online Help, Framemaker, Technical Documentation, Technical Writing, and 32 others.