Wayne Redmond Email & Phone Number

Burnaby, British Columbia, Canada

A Robotic Technology & Manufacturing company within the UAS industry. Responsible for aligning operational functions & sales penetration for emerging North American market for both brands (Candrone / Draganfly Inc). Directly report to COO and lead all operational leadership teams in Sales, Marketing, Customer Success, Procurement & Warehouse

A Robotic and Technology company I was mandated to lead in structuring of the company, for vertical penetration, market share growth and territory development strategies and operational excellence. Report directly to the President and oversee multi-disciplinary management teams in Sales, Marketing, Warehouse Operations, Human Resources, Finance and Manufacturing

Vancouver, British Columbia, Canada

Leading the Business Development Department in British Columbia and working with 10 BDM and 1 BDE across the province to create a strategy of market penetration for all lines of business within Staples. From Furniture and office layout, Facilities for small to large size manufacturing plants, Technology and Marketing and Promotions and Office Products. Accountable for hiring and training and development and coaching of BDM/BDE across the province and ensure they're all equipped with the knowledge to be successful. Developing team strategy for training, territory development all while adhering to exceeding budgets in New Business and retention of accounts. Responsible for many initiatives from daily sales reporting, 1/1 and coaching process documentation, developing penetration strategy in various verticals and project based presentations to Western Canada and Nationwide. Accomplishments: 128% over budget 2016, 114% over budget 2017 and 132% over budget 2018 Sales Manager of the Year Canada 2016, 2017 & 2018 Sales Excellence Winner 2016, 2017 & 2018 Won Top Team in Western Canada in multiple quarters.

Burnaby Bc

• Key leader involved in multiple department set-ups within Burnaby office. Key strengths were developing talent by creating a collaborative environment that allowed for open communication and accountability and thus developed many people into senior and management roles in other departments for the company. • Responsible for the performance and development of the staff through successful recruitment, selection, onboarding, training, counseling, coaching, management, appraisal, and discipline of the team• Weekly and monthly coaching sessions were key to the success of each department that I lead. By consistently following up and encouraging staff, we increase productivity and system efficiencies and created an inclusive environment that everyone felt apart of the success. Its important to celebrate each win towards the path of success. • Managed various departments to support corporate vision of transformation from print to digital world encompassing merging of old to new technology, processes and systems. • Project Management with many different aspects of the business; innovative telephone systems, reporting systems, productivity systems and work processes for new products was instrumental in moving our departments into both a digital world and reduce work processes for a streamline productivity.

Vancouver Bc

• Lead 2 Regional Sales Managers, a Customer Excellence Manager, Customer Service Manager, Business Development Manager. Had overall responsibility for all 500 Canadian employees and 161 Shops. • Trained and developed 12 Canadian Regional Sales Managers by providing clear direction on Sales team deliverables, metrics and following-up regularly as well as including them in weekly meetings with top management and retail strategies to discuss business growth and direction. By creating an environment that embraces company culture everyone felt apart of the success was crucial in building future leaders who could take on any future challenge.• Identifying and managing opportunities for innovation, improvement and increased business opportunities by measuring and analyzing the business results• Corporate staff retention was key to ensuring profitable growth. Goal was to reduce retention by 2%, achieved by creating more training sessions, and monthly awards that would increase productivity. We wanted an environment that exemplified a positive and inclusive environment that everyone felt they contributed to the area’s success.• Accompanied District / Regional Managers on their area visits and reviewed business sales strategies. Reviewed all sales/operations within that region. Continual growth in leadership was key to the success so we continually had to coach and develop staff to ensure there was ease for them to step into a leadership role. Countless training and development sessions were created for targeted future leaders. • Develop strategy and support Regional Managers in growing and strengthening the store network in the region including new stores and upgrades• Created a vision and goals for the District; facilitated, and spoke at numerous staff meetings, awards nights, conferences, and other functions on direction of business.• Enhanced local marketing results by blending standard corporate directives with targeted, neighborhood-specific activities.

Vancouver Bc

Very Similar responsibilities as National Leader but for Western Canada. Growing shops, people and profits to maximize our presence in Bc and Alberta. Grew Retail from 22 shops to 65 in 3 years, while showing profits. Locations, leases and brand awareness and team development were key components in our strategic plan. Many awards were won by our area: Top Shop, Top Region, Highest Profits, Highest Margin and Audit Awards. Team development and proper business growth plan was critical in our success.

Vancouver Bc

Responsible for the Vancouver district area. As above, it was my responsibility for team development and shop and profit growth. I grew this area from 8 shops to 14 shops by scouting new locations and upstaffing existing shops to ensure we had the right forumla for profitable growth. Monthly visits to each location to review business and marking strategy was a key component to our sucess. We won many awards throughout this position; highest profits, most improved, highest margins, top shop in Canada to name a few.

Vancouver, Canada Area

Turned around a unprofitable shop into proftis within the first 2 months. Team development, local store marketing and keeping our shop vision alive was crucial in our fast turnaround. We won multiple awards for highest margins, Most improvement from previous year and best Audits.

Diploma, Tourism And Travel Services Management

Business Tourism Management

Behavioral Sciences