Wayne Sweeney Email and Phone Number

Establish Flagship location for all current licensees and prospective investors/licensees, including creating SOP for all locations as well as restructure corporate reporting standards.Collaborate and strategize with corporate board of directors on vision and scalability.Streamline HR procedures, daily operations, training, menus, online presence, POS system etc.Coached back and front of house managers.

GRILLE ONE CARVERY, Oakland2011-2014, Owner, ManagerResponsible for leading and managing a $600K restaurant consisting of 10+ employees.Managed P&L, sales, inventory, and cost controls while cultivating a service oriented environment.Increased restaurant's percentage of repeat customers by 30% within 2 years.Redesigned menus, renegotiated terms with vendors/suppliers; halted rampant waste; and unified front and back-of house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.

Contracted to maintain legacy reporting and accounting duties through the end of year reporting cycle in the absence of key personnel including:Balance daily/monthly/yearly sales summaries for 16 facilitiesProcess payroll reimbursements between facilities and HQ, Monitor cash balances, initiate wire transfers, make bank deposits

Primary liaison between Wholesale Mortgage executive staff and Business Performance Reporting.Produce Scorecards and Stack Ranking for each level of field management used for bonus tiers, compensation and performance review.Consult with multiple business partners to determine database/information requirements. Design, develop and implement database and process automation.Provide written/data/graphical reports and presentations that summarize key results and trends on a daily, weekly, monthly, quarterly, yearly and ad-hoc basis. Present confidential final reports to select audiences. Recommend changes to business strategy based upon quantifiable analysis. Work with key stakeholders to develop and provide database support such as training participants, evaluation, communication strategies, system conversion/enhancements, etc.

Researching and accessing prospective donors to determine if they fit the profile of major donors.Determine fiscal ability to donate, public expressions of a similar belief or commitment to the mission of cancer research, and link personal connections to either an individual or organization currently associated with or donating to the ACS mission. Each is a miniature market research and business analysis campaign, some conducted on a very personal basis; as in a single person, a small foundation, an entire company, or a geographic region.Maintain and update database of current, former and potential development targets for capital campaigns, special events, direct mail campaigns, etc.

• Responsible for providing professional administrative practices and procedures for two distinct small-scale businesses from one central office. • Administer accounts payable, accounts receivable, payroll and data retention for both business entities. • Establish standard office procedures covering customer service, publication/advertising procedures and data retention. • Direct, train, and supervise field personnel and provide scope and goal attainment direction. • Coordinate daily activities, schedule assignments, and dispatch field personnel. • Provide primary client contact.

Serve as the Financial Aid Office's primary point of contact with GSB students.Oversee the smooth operation of the day-to-day workflow in the Financial Aid Office. Supervise office personnel and prioritize daily operations.Counsel clients and coordinate the processing of all application materials and financial aid documents for determining loan eligibility and fund disbursement.Interpret and communicate GSB, University, State, and Federal policies, regulations and law to students and applicants on financial aid availability, eligibility requirements, application procedures, and fund disbursement.Develop office procedures to facilitate application and information flow.Obtain new regulatory information online and present summaries of the relevant issues.Lead training exercises to develop computer skills to enhance office staff.Manage and update six databases of client financial aid statistical data in compliance with Federal, State, University and GSB regulations and policies.Certify loan applications, balance and reconcile electronic funds transfer and aid disbursements.Update and develop the university financial aid website.Interface with Lenders, Industry Servicers, and University offices to enhance service to students.

Primary contact and account responsibility for over thirty postsecondary institutions representing over 200 million dollars in student loan guarantee volume.Act as liaison between institution clients, EdFund operations, industry partners and lenders.Direct, coordinate and supervise EdFund operations staff in the production, and presentation of client-specific, solution initiatives, and marketing strategies.Develop personal relationships with the decision makers and frontline staff of client institutions.Maintain and update current marketing profiles on client institutions.Facilitate client institutions' selection and application of software solutions for integration with Student Information Systems and school-based software.Assist in training client institutions' staff in the use of various loan certification software applications. Support and design loan counseling sessions at client institutions as well as any other needs of financial aid, business and/or bursar's offices.Investigate, interpret and communicate Federal and State regulations to aid client institutions in designing school policies in concurrence with established institutional goals and priorities.

Responsible for enhancing thefor improving the productivity, accessibility, and accountability of the administration of all aspects of Federal, State, private and school-based student financial aid and systems.As the Representative of Student Services to the Director's Group, set school policy, reviewed personnel issues, recommended budget priorities, researched development strategies, monitored school expenditures, analyzed long-term higher education trends, and evaluated program forecasts and projections.Co-Proposed, co-designed and began implementation of an electronic-packaging, loan-certifying, and fund-reporting system for Financial Aid Office.Counsel students, parents, staff and faculty on Federal, State, private, and school-based financial aid, through drop-in appointments, one-on-one counseling sessions, group presentations, written publications, e-mail and the website.Develop and administered financial aid and office administrativedepartment budgets and implemented Federal Need Analysis strategies designed to maximize limited campus and private funds.Set office policies and procedures based on ever-changing rules, regulations, guidelines, legislation, and laws. Responsible for all training of regulatory issues.Update and train staff on relevant regulatory issues.Oversee the implementation of electronic processing and final reporting of various Federal and State funds. Initiated the annual Compliance Audits and FISAP reporting.Directed, supervised, and evaluated department office staff.

Conduct training for financial aid professionals; in cooperation with Department of Education Trainers, on the planning, set-up and implementation of NCS designed EDExpress packaging software.Focus on identifying and solving client specific challenges and concerns with EDExpress packaging and data management.Correlate real world situations into implementation scenarios with the intention of demonstrating working solutions and clarifying application strategies.