Walter Wayts Email & Phone Number

Phoenix, Arizona, United States

- Senior operations manager for an organization of 5,000 employees and a 6-million-dollar budget for employee institutional training. Pulled qualitative and quantitative data to recognize trends and assess strategic effectiveness of a variety of programs throughout the organization. - Direct management of 600 employees to include training development, human resources, job performance, and resource allocations. - Managed relationships with senior military leaders from the Sultanate of Oman and Republic of Kazakhstan on data-centric organizational decision-making models, labor relations, and training strategies. - Created and communicated strategic and operational level policies through written communication. Have published six organizational policies governing training and operational procedures. - Coached, mentored, and trained a diverse group of personnel through formal instruction and one-on-one training to create one of the most efficient operations and training divisions in the country. - Complied multiple reports and interpreted data to evaluate the effectiveness of polices, practices, and programs within the organization. Used these reports to consult the CEO on strategies to improve organizational outcomes. - Utilize engaging communication techniques and messages to ensure open communication, solicit feedback, and remain approachable to foster a positive command environment that supports organizational growth. - Member of six executive level working groups to include Diversity, Equality, and Inclusion (DEI), Talent management, and Morale, Welfare, and Recreation (MWR). - Evaluated the effectiveness, validity, and feasibility of subordinate unit’s training plans, recommended actions to achieve objectives, and align efforts to support the organization’s overall strategic goals.

Phoenix, Arizona, United States

- Operations manager for an organization of 600 employees and 1.5 million dollars. - Managed employee evaluations, learning objectives, and training outcomes for 600 employees. - Received honors for being the top First Sergeant of sixty-four eligible. - Senior operations for GTMO Detention Facility. Reviewed and revised 102 policies, project manager for 13 successful exercises, and published the hazardous weather plan for the detention facilities. - Senior Leader during Phoenix Riots. Protected life and property from belligerent protestors in conjunction with local law enforcement under the guise of Arizona Department of Emergency and Military Affairs during the Phoenix Riots. - Direct leadership of 200 employees’ development, welfare, administrative functions, and morale. Developed training curriculum for training utilizing classroom instruction, hands-on training, and group projects. - Used adult learning strategies to teach 200 employees on writing evaluations, developing instructional material, and resiliency. - Exercised emotional intelligence within all inner personal and organizational communications. Assisted employees in navigating through obstacles to achieve their professional and personal goals.

Flagstaff, Arizona, United States

- Operations manager for an organization of 200 employees and 500,000 dollars. - Direct leadership of 45 employees’ development, welfare, administrative functions, and morale. - Processed hundreds of medical line of duty claims, pay transactions, travel claims, and lost property claims. - Worked with local law enforcement to provide security support to Super Bowl XLIX and Palo Verde Power Plant.- Worked with eight different country's military in a Multinational National NATO train-up in England. - Leveraged communication methods and technologies to effectively communicate direction guidance, and clear priorities that support the organization’s goals and culture.

Phoenix, Arizona, United States

- Performed network, hardware, tech support level 1-3, database administration, and software programing for an organization of 5,000 employees. - Received honors as the best Automation NCO in the western region in back-to-back years. - Beta tested operating systems and new hardware for the United States Recruiting and Retention Command; saved the US government 2.3 million dollars by catching a fixable BIOS error. - Fundamentally change human resources operations within the organization by teaching myself how to program in seven languages, linking fifteen human resources databases, and creating a website for ad hoc reports and prefilled documents. - Preformed level 1 and level 2 helpdesk operations, database management and programing, operating system testing, and hardware fixes for an organization of 5,000 personnel.

Phoenix, Arizona, United States

- Deployed to Iraq with a mission set of training the Iraqi Police, route security, cordon and search, and detainee movements. - Site Security Manager for a DEERS location that determined benefit eligibility, issuance of ID cards, and received accolades as the top DEERs location in the country. - Performed administrative personnel actions for an organization of 5000 employees.

Bachelor'S Degree, Health/Health Care Administration/Management, 3.88

Undergraduate Studies, Leadership And Workforce Development, 3.85

Master'S Degree, Organizational Leadership, 4.0