Generating maximum cargo sales in order to meet or exceed annual set revenue targets for stations by quoting ad hoc shipments to cargo agents, telesales and promotional activities.- Pilot QR - AZ interline service ex SIN to MIA via FCO hubAssisting customers and clients with all information related to booking, forwarding, delivering, liaising with local teams, Ground Handling Agents and with Head Office Cargo department to ensure and enhance service provided by QR.Distributing QR promotional items, circulars, memos and announcements to agents and freight forwarders to provide information on QR products & services.Maintaining a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on the aircraft.Preparing weekly / monthly reports for sales achieved at stations and handover to responsible person.

Deliver sales target volume and assist in the development and implementation of cargo sales and marketing strategiesEstablish and maintain a network of customer contactsHandle cargo booking, changing bookings and maximize bookings on flightsManage overbooking or backlog, and monitoring cargo lying listLiaise with agents and HQ on operational issuesPerform flight planning and prepare cargo related reports

Loading/Unloading supervision at aircraft, supervision of aircraft weight and balance in accordance with company SOP and airside/ramp safetyAcceptance and ensure dangerous goods shipments are in compliance with international and company regulations

Register new claims and notify insurersFollow up with clients on claims submitted

Responsible in handling daily administration duties for Medical Operations SectionEnsure claims letters and cheques are dispatched promptly and accurately in accordance to the established service standards

Handling enquires from agents and direct customersMail filtering from agents and direct customersSorting and sending out policy documents

Awardee, Brigade Sergeant Major’s Coin, HQ ARMCEGGraduate, 01/11 Combat Engineer Specialist Course – Basic Explosive Ordnance Disposal Course

Participated and assisted in the set up of the data room for the due diligenceContributed and assisted in the research and consolidation of data for the Seletar Airport Study Project