W. Chase Satterwhite Email & Phone Number

Nashville Metropolitan Area

Key member of team that increased sales in territory by 300% per month over one year period.Consistently exceed sales goal with continual individual average 15% growth each month. Maintain working knowledge of vehicles and manufacturers to deliver trusted report which in turn has led to lowest regional return rate of 1.2%. Develop working relationships.

Greater Nashville Area, TN

Responsible for all departmental operations and overseeing daily tasks of ~35 employees.Controlled productivity, inventory, and minor operations sales to increase and maintain profitability.Ranked third cleanest hotel by Revinate Surveys amongst Nashville comps in 2018.Ranked as cleanest hotel amongst comparable hotels in the Nashville area 3 months in a.

Greater Nashville Area, TN

Streamlined work processes by implementing new organization system.Assigned and oversaw tasks of ~15 employees each shift.Developed grading system to ensure consistent performance. Performance led to promotion to Housekeeping Manager.

Lexington, Kentucky Area

Helped lead effort in improving property ranking to first from survey responses in 21c group.Designed and implemented standard operating procedures for ~12 employees per shift. Invited to serve as part of task force for new Nashville location which led to full time transfer to new 124 room property.

Lexington, Kentucky Area

Maintained working knowledge of area and made arrangements/recommendations for restaurants, tours, and attractions.Exuded calm composure while multi-tasking phone calls, radio calls, and desk requests.

Lexington, Kentucky Area

Designed and implemented standard operating procedures for valet which were adopted by other properties. Created and implemented auditing system for valet income.Opened new 88 room boutique hotel in Lexington, Kentucky.Invited to implement valet and bellman system at Nashville property; served as trainer for three weeks with no claims

Hilton Downtown Lexington

Made recommendations to existing operations to streamline and enhance the customer experience. Fostered an environment prioritizing teamwork, which increased aggregate tips by 20%.Supervised ~10 employees on high volume dates for 360 room hotel with convention and event space.Promoted from Entry level employee to second in command.

Lexington, Kentucky Area

Marketed services to clientele.Created and distributed different forms of advertising.Sales and Customer Retention.Billing.Human Resources.Purchasing.

Lexington, Kentucky Area

Won multiple district and company-wide contests for sales numbers.Promoted from entry-level employee to assistant manager.Managed in house HR responsibilities. E.G. Interviewed potential employees, made hiring and termination decisions, provided detailed training.Managed inventory on daily basis.

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

B.A, University of Kentucky, College of Communications, 2015 Major in Creative Advertising and Marketing, also studied Market Research.

High School Degree, General

Middle - High School, Drama And Dramatics/Theatre Arts, General

From the 4th through 12th grade I went to The School for Creative and Performing Arts. A magnet school in Lexington Kentucky that focuses.