Wellington Bastos Email and Phone Number
- UX/UI Designer of nationally recognized products and services, with over 16 years of experience in sectors such as advertising, pharmaceuticals, real estate, and technology, working in both large companies and startups.- Experience throughout the entire design cycle, from conception to validation and continuous improvement, aligning design strategies with business goals, utilizing methodologies such as OKR to measure and drive performance.- Proven ability to lead design projects and teams.- Expertise in conducting workshops on creativity, innovation, product discovery, tone of voice, and branding.- Skilled in conducting qualitative and quantitative research, desk research, and usability studies to develop interfaces (UX Research).- Proficient in creating personas, mapping processes and journeys to enhance user (UX) or customer (CX) experiences, and developing wireframes, prototypes, design systems, and user interfaces (UI).- Experience collaborating with multidisciplinary teams using agile methodologies (SCRUM).- Creation of design assets such as email marketing materials, banners, social media content, logos, among others.- Bachelor's degree in Digital Design and a postgraduate degree in Cinema and Photography from Universidade Anhembi Morumbi. MBA in Project Management from FIAP. Intermediate/Advanced English proficiency.
Kentricos - Customer Centric Consulting
View- Website:
- kentricos.com
- Employees:
- 4
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Consultor De Experiência Do Cliente (Cx)Kentricos - Customer Centric ConsultingState Of São Paulo, Brazil -
FundadorWeba - Design E Comunicação Aug 2024 - PresentSão Paulo, BrasilDesenvolvo projetos design, branding e comunicação para clientes de diversos setores, principalmente desenvolvimento humano. Faço a criação de identidades visuais e estratégias que fortalecem a presença de mercado dos clientes. Além de gerenciar projetos, cronogramas, financeiro e fornecedores. -
Head De MarketingDreamidea May 2024 - Sep 2024São Paulo, BrasilFui responsável pela criação da identidade visual e do branding da empresa, além de gerenciar e desenvolver a comunicação em diversos meios, como sites, mídias sociais, WhatsApp e interações presenciais. Como resultado, a marca, juntamente com a equipe comercial, atingiu o break-even em apenas 6 meses. -
Senior Cx DesignerValtech Sep 2023 - Mar 2024São Paulo, São Paulo, BrasilTrabalhei como CX e UX/UI Designer na Valtech, onde meu papel era criar soluções que conectassem as necessidades dos usuários aos objetivos de negócio. Durante esse período, tive a oportunidade de colaborar com a farmacêutica GSK, onde fui responsável por desenvolver a experiência e interface de um e-commerce de amostras de medicamentos para profissionais da saúde, além de conduzir workshops de mapeamento de jornada de cliente e persona para produtos de sua linha respiratória.Minhas principais atividades incluíam planejar estratégias de design, criando soluções que conectassem as necessidades dos usuários aos objetivos do negócio. Desenvolvimento de layouts, protótipos navegáveis e testes de usabilidade. Além disso, realizava pesquisas e análises de mercado para alinhar as soluções às tendências e boas práticas.Outra parte importante do meu trabalho foi mapear personas e jornadas do cliente, garantindo que cada solução fosse personalizada e eficiente. Por fim, elaborei documentações detalhadas para orientar as equipes e stakeholders, assegurando a clareza e o foco durante todo o processo do projeto. -
Product DesignerLoog Aug 2021 - Jun 2023São Paulo, BrazilAt the real estate startup Loog, as a Product Designer, I played a comprehensive role in the customer journey, from acquisition to post-sales. My responsibilities included:Developing interface layouts and promotional materials with a focus on user experience (UX). I aimed to create intuitive and visually appealing interfaces, ensuring a positive experience when interacting with our products.Conducting innovation and branding workshops with the team, exploring creative ideas, identifying differentiation opportunities, and strengthening the brand identity.Conducting research and interviews with customers to gain valuable insights and improve the product. This direct interaction allowed me to understand their needs, desires, and frustrations, guiding our efforts to provide solutions that met their expectations.Performing undercover customer research to evaluate the end-to-end process as an anonymous user. Identifying weak points in the customer journey enabled us to take measures to improve them, constantly enhancing the experience.Implementing the OKR methodology in teams, aligning everyone's efforts with clear goals that were in line with the company's strategy. This helped focus efforts and objectively measure progress, driving team performance and productivity.Being part of a startup, I developed a business mindset and results-oriented approach. In addition to designing interfaces and enhancing the user experience, I understood the importance of driving the company's success, analyzing metrics, and adjusting strategies to maximize results.My experience at Loog as a Product Designer was enriching and challenging. I am excited to apply this knowledge and experience to new projects, contributing to the development of innovative solutions that meet customer needs. -
PlannerHypera Feb 2019 - Feb 2021São Paulo, BrazilI was responsible for improving and creating communication insights for audiences of various pharmaceutical brands through:- Consumer Study- Branding Study- Data Collection- Brand History Study- Market Research- Benchmarking- Communication Workshops- Communication Study- Creation of Reports and Dashboards (BI)Passing the main learnings to the advertising creative team, customer service, media and production. -
Process InnovationHypera Jan 2016 - Feb 2019São Paulo, BrazilAs a responsibility I had as functions:- Project management of quality improvement and innovation.- Facilitation of Innovation Workshops (through Design Thinking)- Structuring strategic meetings and brainstorming- Gathering information and process improvement- Branding and Communication Planning and Strategy- Consumer Journey Mapping -
Ux Designer / Ui Designer / Front-EndHypera May 2013 - Feb 2016São Paulo, BrazilAs a main function I planned and created websites and online ads for the company's brands (eg Merthiolate, Benegripe, Doril, Engov, Monange, Passion, Olla, Jontex, Bozzano, Pom Pom, Finn, Zero-Cal, Sanifill, Carrot & Bronze , Risqué, Atroveran, Mantecorp Skincare, Gelol, York, among others) using:- HTML / CSS (Front End)- Javascript / Jquery- Bootstrap- Adobe Photoshop, Illustrator, InDesign, others (Design)- Understand the user experience (UX)- Consumer Testing (AB)- Search Engine Optimization (SEO)- Understand the site information architecture (AI)- Project Documentation
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Web Designer (Freelancer)Scotiabank Jan 2013 - Feb 2013São Paulo, BrazilCreation of layouts for banking systems and structuring in HTML / CSS using Vaadin, Java framework based on GWT (Google Web Toolkit). -
Web DesignerAgência Mestre Feb 2011 - Jun 2012São Paulo, BrasilCreation (wireframe and layout), structuring (HTML / CSS) and maintenance of websites. -
Online Art Director / Web DesignerFull Haus Comunicação Feb 2009 - Jan 2011São Paulo, BrasilCreating layout for websites, email marketing, blogs and other web media. Structuring in XHTML / CSS, developing blogs in Wordpress, search engine optimization, Flash animation for banners and websites.
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Web DesignerMartin Luz Comunicação Mar 2008 - Feb 2009São Paulo, BrasilDevelopment of layout, programming in XHTML, animations and Flash coding for banners ads, email marketing and websites. Web team coordination.
Wellington Bastos Education Details
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Web Page, Digital/Multimedia And Information Resources Design -
Innovation -
Cinema, Video And Photography: Creation In Multimedia
Frequently Asked Questions about Wellington Bastos
What company does Wellington Bastos work for?
Wellington Bastos works for Kentricos - Customer Centric Consulting
What is Wellington Bastos's role at the current company?
Wellington Bastos's current role is Consultor de Experiência do Cliente (CX).
What schools did Wellington Bastos attend?
Wellington Bastos attended Universidade Anhembi Morumbi, Echos - Innovation Lab, Fiap, Universidade Anhembi Morumbi.
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