Community Leader (Resident Assistant)
Current- Oversaw 47 residents in enforcing policies and resolving conflicts- Gathered experience in one-on-one communication with both supervisors and residents- Acted as the emergency on-call contact and successfully managed multiple crisis situations- Performed weekly front desk administrative duties such as mail check-in and key distribution- Planned and held events both with and without the involvement of fellow staff- Presented to fellow staff regarding how to manage difficult conversations with residents