Nicki Webber Email & Phone Number

Washington D.C., Metro Area

Farmville, Virginia

Farmville, Virginia, United States

• Filled in for the Apartment Manager while out on maternity leave• Made certain everyday apartment procedures run smoothly• Contacted students regarding any maintenance concerns by apartment community or individualized apartment (i.e. freezing pipes, thermostat settings, etc.)• Communicated with students concerning maintenance charges that may occur on their accounts• Added charges to student accounts as necessary• Acted as a member of the Selection Committee for Residential and Commuter Life• Participated in Desk Supervisor and Desk Aide interviews• Assisted coworkers in hiring of Desk Supervisors and Desk Aides for the 2016-2017 School Year• Oversaw the reservation process and provided excellent customer service to those seeking reservations• Ensured the cleaning of vacant apartments prior to a resident transferring into the space• Maintained a safe living environment by administering lock changes in the case of lost keys• Administered time cards to each community for signing• Examined of each time card for correct hours, signatures, and dates• Checked the office voicemail and returning phone calls and/or forwarding them to the correct staff member• Replied to or forwarded all emails on the Apartment Manager email address

Farmville, Virginia

Provided quality customer service to produce customers who 'love where they live.' Helped customers to complete their transactions, assist in departments who are in need, answer the store phones and direct calls to their appropriate departments, as well as maintaining a clean and safe workspace.

Farmville, Virginia

Worked to ensure all customers receive quality food and drinks while maintaining a safe and quality work environment. Provided excellent customer service to guarantee each customer leaves with exactly what they came in the store for.

King George, Virginia

• Followed coursework as assigned by the cooperating teacher• Supervised various levels of children (Kindergarten through 8th grade) in the classroom, on the playground, and in assemblies• Adapted when necessary to different grade levels, learning levels, and lack of lesson plans left by the cooperating teacher

Farmville, Virginia

• Greeted Longwood Village residents as they entered the clubhouse• Assisted residents with lockout, loaner key, and package processes• Organized and sent out emails to residents regarding packages • Checked residents in – and out – of Resident Management System (RMS)• Answered phone calls and provided information to those calling

Fredericksburg, Virginia

• Presented customers with greetings and assisted with the location of products• Assisted with the purchase and return of products• Ensured various departments were covered as necessary • Made certain all returns and unwanted purchases were folded and/or returned to the sales floor• Promoted the Sports Authority Rewards Card• Tasks as needed/requested by the manager on duty

Port Royal, Virginia

• Provided a positive atmosphere at customer service for those entering, exiting, and making purchases• Assisted customers with potential purchases• Ensured procedures were followed in the purchasing of gas, lottery tickets, and adult beverages• Maintained a clean and supplied environment throughout the store

Fairview Beach, Virginia

• Prepared sides, condiments, and plates as necessary to keep the flow of the kitchen moving as necessary• Delivered orders to corresponding tables as needed• Assisted waitresses in any way required – filled drinks, provided customers with utensils, condiments, and any other requests

Bachelor Of Science (B.S.), Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Zeta Tau Alpha FraternityMinor in Geography

Education