I have provided assistance to thousands of domain name registrants for the span of nearly two decades. Due to my strong background in both English literature and mathematics, I adeptly employ my analytical and communication skills when helping customers resolve their problems.My areas of expertise include working with domain name systems (DNS), resolving technical issues, and ensuring customer satisfaction and retention. I also have experience with Stripe, a software platform for online payments and billing. I enjoy applying my knowledge and skills to support customers. I am seeking a new challenge in the realm of Information Technology, where I can employ my extensive DNS experience and transition towards a career in cybersecurity.