Andrew Weeks Email & Phone Number

Manage and mentor a group of 3 designers working across 3 product lines while promoting design thinking and guiding the UX strategy of the products, working with cross-functional teams.Handled the purchasing and implementation of FullStory DXI tool to understanding user behaviors on products where we have no access to the users. Currently measure 5 common metrics and 5 metrics quarterly with the product and gathering insight for future projects.Onboarded and ran a new development group… Show more Manage and mentor a group of 3 designers working across 3 product lines while promoting design thinking and guiding the UX strategy of the products, working with cross-functional teams.Handled the purchasing and implementation of FullStory DXI tool to understanding user behaviors on products where we have no access to the users. Currently measure 5 common metrics and 5 metrics quarterly with the product and gathering insight for future projects.Onboarded and ran a new development group in Poland as Product Owner, Designer, and Design Manager, for a flagship product. They completed 4 feature projects increasing our SUS 13% within 10 months.Co-managed the creation of a design system, now integral to the UI rewrite of 2 flagship products used by 8 development teams. Included Figma UI kit, documentation and isolated repository with Storybook.Worked with cross-functional teams to redesign our design process, streamlining administrative work for the team and becoming predictable resulting in a rolling cycle time of 2 days.Created a plan for a UX overhaul of a flagship product including project proposal and new UI mocks-ups with a 1-week turn around time. Show less

Created research, designs and requirements for new product features and improvements, holding design reviews for stakeholders and refinements with cross-functional teams.• Launched the first pilot version of the company's design system, increasing developer efficiency on 12 completed future projects.• Created a new feature, the 330 (e) Fee Module, in response to a new regulatory requirement. Researched, designed and wrote requirements for the feature which was successfully launched with… Show more Created research, designs and requirements for new product features and improvements, holding design reviews for stakeholders and refinements with cross-functional teams.• Launched the first pilot version of the company's design system, increasing developer efficiency on 12 completed future projects.• Created a new feature, the 330 (e) Fee Module, in response to a new regulatory requirement. Researched, designed and wrote requirements for the feature which was successfully launched with an adoption rate of 55% in the first 6 months.• Redesigned the Bank Reconciliation feature, ensuring compliance with new regulatory requirements, impacting 100% of users and increasing usage of the feature by 95%.• Redesigned Task Reminders feature resulting in a UMUX score of 5.7. Show less

Rensselaer, Ny

Conducted research and heuristic evaluations of all of CommSoft’s products to create a plan to improve the usability and experience.Created a new business process to integrate design into the SDLC to ensure usability and experience standards were met and maintained for future development of product features.Developed a comprehensive, responsive design system for MyCommV in SASS, standardizing the front-end development across 8 different features.Conducted an analysis of internal… Show more Conducted research and heuristic evaluations of all of CommSoft’s products to create a plan to improve the usability and experience.Created a new business process to integrate design into the SDLC to ensure usability and experience standards were met and maintained for future development of product features.Developed a comprehensive, responsive design system for MyCommV in SASS, standardizing the front-end development across 8 different features.Conducted an analysis of internal data to create the concept for a data visualization UI for a pure backend product. Created wireframes, mock- ups, and prototypes for this new feature.Created a proof of concept revamping of CommSoft's customer self-care portal with a modern, responsive design.Taught workshops at our annual conference on what UX is and why it matters to over 50 clients and stakeholders.Researched, proposed, and managed the acquisition and utilization of FullStory DXI tool to augment and support the UX research processes for CommSoft’s web apps. Show less

Rensselaer, Ny

Created the design and interaction language for CommSoft’s new web app MyCommV. This included workflows, user journeys, and crafting the design philosophy for the first major web based app at CommSoft. Created wireframes, mock ups, and interactive prototypes for all MyCommV modules and features.Created a UI Kit based design system to provide consistent visuals, functionality and design language to the MyCommV product. Worked with the Front End Developers to create views and custom SASS… Show more Created the design and interaction language for CommSoft’s new web app MyCommV. This included workflows, user journeys, and crafting the design philosophy for the first major web based app at CommSoft. Created wireframes, mock ups, and interactive prototypes for all MyCommV modules and features.Created a UI Kit based design system to provide consistent visuals, functionality and design language to the MyCommV product. Worked with the Front End Developers to create views and custom SASS to successfully implement the design system.Conducted user research sessions and focus groups to test new designs and ideas, analyzed the results and documented findings for upper management and internal stakeholders.Did internal graphic design, motion graphics and video work for presentations about the new product line. Show less

Albany, Ny

Designed and built a proof of concept prototype for a big business data analytics program. The PoC took dummy data from an Excel document and dynamically populated the interface with custom filters for the data using JavaScript and Angular. Interface was quickly prototyped using Bootstrap. Project included design, wireframing, prototyping and front end coding. Designed a website for a NYC composer and implemented it using WordPress, Bootstrap and JavaScript. Built the site on WordPress to… Show more Designed and built a proof of concept prototype for a big business data analytics program. The PoC took dummy data from an Excel document and dynamically populated the interface with custom filters for the data using JavaScript and Angular. Interface was quickly prototyped using Bootstrap. Project included design, wireframing, prototyping and front end coding. Designed a website for a NYC composer and implemented it using WordPress, Bootstrap and JavaScript. Built the site on WordPress to give the client a site they could update themselves with minimal difficulty. Project included design, front end coding and WordPress installation and configuration.Created custom menus and brochures for a local healthy food cafe. Designed using Adobe Creative Suite and templates built in Apple Pages. Show less

Albany, New York Area

Created a conceptual mock up for a self service version of the Rational Review platform, designed to be simple for the average law firm to implement and use without intervention from Rational Enterprise. Designed to be responsive and mobile friendly.Created a new search interface for the Rational Review product based on a Solr search index. Had to marry faceted “filter” style searching and predicate “query building” searches to meet the expectations of legal professionals. Interface needed… Show more Created a conceptual mock up for a self service version of the Rational Review platform, designed to be simple for the average law firm to implement and use without intervention from Rational Enterprise. Designed to be responsive and mobile friendly.Created a new search interface for the Rational Review product based on a Solr search index. Had to marry faceted “filter” style searching and predicate “query building” searches to meet the expectations of legal professionals. Interface needed to be intuitive, easy to operate, and not allow users to build logically impossible queries. Implemented a Solr instance to replace the current full text search in the Rational Review product. Installed, configured and set up import and update queries to the index current with the database. Created a script to automatically create new Solr cores for each new client’s schema. Designed and created several product briefs and company brochures for solutions offered by Rational Enterprise. General website maintenance and updating, as well as general graphic design work. Show less

Albany, New York Area

Tested incremental releases of the company’s two major products, Rational Review and Rational Governance, looking for software bugs, design flaws, and usability issues.Installed, tested and trouble-shot custom solutions designed for Alfresco as well as served as the company Alfresco expert and administrator. Worked on automating the testing process from a user perspective by writing automation scripts in Java using Selenium.

Albany, Ny

Responsible for collection and processing of client documents and data stored in internal databases for delivery to clients or .third parties such as law firms based upon specific criteria provided by the clients.Utilize custom Perl software and Oracle SQL to collect and process a myriad of different data types into images, text files and native document formats, as well as create loadfiles and metadata files for the collected data.Responsible for the creation of media in the form of… Show more Responsible for collection and processing of client documents and data stored in internal databases for delivery to clients or .third parties such as law firms based upon specific criteria provided by the clients.Utilize custom Perl software and Oracle SQL to collect and process a myriad of different data types into images, text files and native document formats, as well as create loadfiles and metadata files for the collected data.Responsible for the creation of media in the form of DVDs, CDs, hard drives and FTP links to be shipped to clients of third parties. Show less

Albany, New York Area

Responsibilities include accurate execution of merchandising, inventory and store function processes, shipping and receiving, as well as helping customers.

Oswego, Ny

Created all of the advertisement for the daily paper as well as special sections and publications.Served as the companies in house IT department maintaining the in house network, wireless network, server and addressing any computer programs, both hardware and software related.

Oswego, Ny

Worked Summer 2006 and Summer 2009 to December 2009.Assisted professional plumbing staff in daily operations, preventative maintenance and special projects.

Oswego, Ny

Rochester, Ny

Responsible for developing a comprehensive residential experience for on-campus students and specifically for a community within an assigned area.Organized educational and communal activities for a floor of 60 students in a building of 400. Served as a mediator for conflict on the floor as well as a confidant to students experiencing difficulty adapting to college life.Assured balance between academic learning and residential learning objectives by creating an environment to live… Show more Responsible for developing a comprehensive residential experience for on-campus students and specifically for a community within an assigned area.Organized educational and communal activities for a floor of 60 students in a building of 400. Served as a mediator for conflict on the floor as well as a confidant to students experiencing difficulty adapting to college life.Assured balance between academic learning and residential learning objectives by creating an environment to live and learn in. Show less

Ba, Broadcasting & Mass Communications

DJ on the college radio station. Residence Life and Housing assistant.

New Media Design And Imaging

Left in 2007 to pursue a different degree.