Wei Chen Email & Phone Number

11 years online/offline seller management and operation experiences , familiar with purchase and sales operation, e-commerce campaign operation and commercial consultation, 8 years foreign company experiences, responsible for ten million sales volume, good in English. careful, earnest and self-learning.

Listed skills include 经营策略, 产品开发, Business Development, Marketing, and 12 others.

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  Customer Success Manager

  Payoneer

  Feb 2020 - Present - 中国 上海市

  1)Increasing business adoption and market penetration for Payoneer product and services, establishing and developing relationships with the company’s most active users, industry influences, and early adopters and leverage this to increase business with the customer.2) Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.3) Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell. Maintaining all information of customer activity within CRM platform. Maintain and exceed country targets in areas of # of clients from our direct business.4) Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.5) Review and propose process improvement that drive client and market penetration.6) Build business success stories and case studies. Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.7)Draft various business reports.

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  四川大学

  Top 5