Field Application Engineer
CurrentTook charge of process release of MOCVD systems at customer sites, more than 50 chambers finished independently.Provided front-line telephone, on-site diagnostic and technical support for MOCVD systems.Implanted onsite trouble shooting on MOCVD to solve process related issues at customer sites.Collected customers’ needs and sent feedback to headquarter for further technical improvement.Introduced Veeco newly developed technology to customer tools such as ScanPyro, IsoTemp etc. to implement yield and throughput improvement for customer.Submitted written application-related reports regarding customer problems and other correlative situations to manager.Offered on-job training about Veeco MOCVD system, LED application to customers.