Wei Chen Email & Phone Number

Sydney, NSW, AU

Developed an AI-driven tool that gained 1 million DAU in 3 months, reducing merchant workloads by 100+ hours monthly. Enhanced e-commerce through API integration and improved AI accuracy to 94%.

Sydney, New South Wales, Australia

Conducted user journey analysis and optimized processes, increasing registration rates by 16%, user engagement by 9%, and orders by 5% through data-driven insights and dashboard reporting.

Led design and implementation of Lark Approval features, reducing negative feedback by 23% and transitioning workflows to paperless, real-time systems, enhancing efficiency and cutting operational costs.

Enhanced short video sharing, boosting sharing rates by 1.5% and driving a 30% increase in new users and 17.3% growth in engagement, while addressing privacy issues to reduce data leak risks.

Optimized e-commerce ad strategies, improving ROI; designed promotional pathways for short video platforms, and developed strategies attracting 2,000+ new users and increasing payment rates by 16%.