Weimin Hou Email & Phone Number

Washington, Dc, Us

Columbia, Md

-- Lead the requirement gathering and user research activities, which include conducting interviews, facilitating focus groups, designing surveys, organizing card sorting exercises, and moderating usability testing sessions-- Analyze user research data and document the findings, requirements, and recommendations-- Develop prototypes and wireframes or collaborate with designers to create them-- Provide strategic recommendations on organizational change management and work closely with key sponsors and managers to drive and support change initiatives and enhance user adoption-- Take the lead or actively participate in internal initiatives aimed at enhancing the overall employee experience and ensuring M365 governance-- Engage with clients through client meetings and contribute to business development efforts by crafting and refining statements of work-- Mentor junior UX practitioners and help them develop UX skills and advance their careers

Silver Spring, Md

-- In the large multi-team Centers for Medicare & Medicaid Services (CMS) QPP website project, led and conducted user research activities, including moderated remote desktop/mobile usability testing, diary studies, online card sorting, tree testing, survey, and interview-- Worked with design teams in an Agile environment, conducted user research and evaluated prototypes or the functional website every two to four weeks -- Coordinated participant recruitment, drafted user research materials, wrote research findings and recommendations, and presented to CMS and United States Digital Services stakeholders and other QPP user research teams-- Provided website content strategy, content development, and IA recommendations

Silver Spring, Md

-- Led user research activities, drafted participant recruiting questionnaires, designed user research evaluation materials, wrote reports and recommendations, and presented to a variety of non-profit and for-profit clients, including government agencies, international organizations, financial institutions, and private companies-- Worked with diverse user groups, including researchers, economists, consumers, healthcare practitioners, engineers, government staff members, students, people with diabetes, screen reader users, and English-Chinese bilingual speakers-- Evaluated usability of different products, including desktop and mobile websites, medical devices, software, and print materials, and remediate PDF and Microsoft Publisher accessibility issues-- Designed low- and high-fidelity wireframes using Axure to illustrate website IA and to prototype workflow processes, such as checkout, membership joining, and event posting-- Participated in company business development, responded to request for proposals, conducted related research, and developed project plans

Laurel And Silver Spring, Md

Functioned as Usability Specialist and Information Architect in the large multi-year Substance Abuse and Mental Health Services Administration (SAMHSA) website transformation project, which included the consolidation of more than 80 web domains, sub-domains, and sub-sites and implementation of a Drupal web content management system-- Conducted multiple rounds of usability evaluations, such as moderated usability testing, heuristic evaluations, interviews, web analytics data analysis, persona, card sorting, and tree testing, analyzed usability data, and wrote findings and recommendations-- Provided usability and IA recommendations to SAMHSA stakeholders, content strategist, writers, editors, content analysts, and the website development team-- Developed both low-fidelity and high-fidelity wireframes using Axure to illustrate the IA of the main website and sub-sections-- Provided, prioritized, and worked with SAMHSA and Aquilent project team to implement user research recommendations -- Conducted usability training to SAMHSA staff and internal team members

Frederick, Md

-- Designed, maintained, and updated the organization’s website-- Coordinated with school administrators and teachers, developed the Chinese language program at local schools, designed curricula, and drafted contracts

Baltimore, Maryland Area

USABILITY RESEARCH ASSISTANT-- Developed usability evaluation methods for online community interfaces -- Led and conducted usability evaluations: Carried out user interviews and surveys, observed, recorded, and analyzed user interactions with the online community prototype-- Coordinated data collection in three countries and conducted data analysis-- Translated user requirements to create user interface designs for the online communities-- Presented findings to and communicated with the programming team-- Published the research findings in the journal Interacting with ComputerFOCUS GROUP MODERATOR AND RESEARCH ASSISTANT-- Led focus groups with middle school students to study their technology use-- Processed and analyzed focus group and video self documentary data -- Published the findings in CHI EA '06 CHI '06 Extended Abstracts on Human Factors in Computing Systems, Pages 875-880INSTRUCTOR / TEACHING ASSISTANT-- Taught web design, information architecture, and VBA programming in Excel coursesSURVEY DATA ANALYST-- Assisted in survey design, conducted research on software maintainers, and analyzed the data using qualitative research software Nvivo

Baltimore, Maryland Area

-- Taught Elementary Chinese to undergraduate students at UMBC

Beijing City, China

-- Served as liaison among clients, embassies, and government departments -- Edited and translated English-Chinese business correspondence and documents

M.S. & Ph.D., Information Systems, Human-Computer Interaction (Hci) Track

Doctoral Research Area: Human-computer Interaction (HCI) Dissertation: Supporting Children's Online Identity In International Communities

Ma, Intercultural Communication