Managing Director, Digital Media And Ticketing
New Jersey, United States
As a senior member of the USGA's commercial team, I oversee the organizations digital business, as well as strategy, revenue generation and operations for the U.S. Open and our other ticketed championships.Digital Media• Serve as digital media department leader – manage P&L, set objectives, KPI’s and overall strategy• Responsible for the design, development, and live execution of championship digital product portfolio, as well as on-site fan technology. • Create new opportunities and manage existing integration of corporate partners. • Continually drive innovation and new business opportunities.• Oversee the analysis and reporting of digital and social traffic and engagement via native platform analytics, Adobe and ListenFirstTicketing• Serve as department leader- manage P&L, set objectives, KPI’s and overall strategy• Lead organization through transition from paper to mobile tickets; oversee relationship with AXS, the USGA ticketing platform.• Create and drive pricing and on-sale strategy for U.S. Open Championships (Men's, Women's and Senior), as well as the U.S. Amatuer and Cup events. • Work closely with the brand, ticket marketing and creative teams to ensure paid and organic advertising aligns with ticket product strategy. • Create new revenue streams, manage deal structure, and contract negotiations • Lead commercial business analysis via Tableau, including sales projections and the ongoing analysis of inventory and sell-through. • Oversee ticketing and box office operations pre, during and post championship, including database management, client/fan fulfillment and communication to ticket buyers.