Delivery SAP standard services to all kinds of customers (like TIC, Go-live support, nSMA, BPPO)Handle SAP OSS message in backoffice of SAPProject experience:• Upgrade project (Minmetals) during 2012/07 ~ 2012/12Module: SD/FIMonitor and control test procedure for whole upgrading project.Data inconsistency issue check and follow.• BPC implementation (China Telecom) during 2013/05Module: FICORotation @US to support oversea customer with various SAP services.2014/02 Module: FICOCollect original consolidation report (from JQ system) logic from customer side and explain to BPC & BW consultant.2015/11Module: FICOS4HANA migration. Requirement analysis.2016/03Module: IS-HNew solution implementation.2016/09Module: FICOS4HANA migration project. New CO-PA function introduction and PoC.2017/01Module: FICORotation @US to support US customer with various services, mainly focusing on S4HANA.

Project experience:1. KAO Oversea system maintenance (2008/02 ~ 2011/07) Module: SD/ Basis/ CRMMaintain normal operation of project Fix and Enhance program to meet user’s requirement. Answer user’s question and offer them corresponding solution.2. DENSTU Oversea system maintenance (2010/07 ~ 2011/07) Module: Logistics/ BasisAnswer user’s question and offer them corresponding solution.Fix and Enhance program to meet user’s requirementMaintain authorization assignment and master data for clients.3. DENTSU system upgrade (2009/10 ~ 2010/04) Module: Logistics/FI/BasisSupport developer to confirm system gap between 4.6C and EC 6.0 after upgrading. Conduct unit test, integration test and FS update.Adjust authorization setting issue due to system upgrading.4. McMormick SAP support for China region (2010/07 ~ 2011/07) Module: SD/MMAnswer user’s question and offer them corresponding solution.Support Core Team to confirm system change impact on Chinese user.Function enhancement and testing.