Kathy Wells Email & Phone Number

Lubbock, Texas, United States

Austin, Texas Area

Clearly identify, define and document the business needs and customer requirements of the Business Units within DHI Mortgage and DHI Title and communicate these to the information technology staff. Act as liaison between the Business Units and IT to ensure system development and implementation proceeds as anticipated. Designs appropriate application systems structures which will provide a solid foundation for well-written and reliable application programs. Responsible to perform necessary… Show more Clearly identify, define and document the business needs and customer requirements of the Business Units within DHI Mortgage and DHI Title and communicate these to the information technology staff. Act as liaison between the Business Units and IT to ensure system development and implementation proceeds as anticipated. Designs appropriate application systems structures which will provide a solid foundation for well-written and reliable application programs. Responsible to perform necessary investigation, analysis and evaluation to determine feasibility for IT related projects. Advise the appropriate individuals on the implications of existing IT systems that can be applied to a problem. Develop and/or evaluate previously refined data and programs and select from a range of alternatives to determine the appropriate action to be taken. Develop or assist in the development of work plans, specifications, task sequencing, and the extent to which tasks may be performed concurrently Assist the Project Manager in estimating resource needs for analysts, programmers, user personnel, consultants, equipment, etc.. Develop time schedules, conversion, and test procedures for all aspects of system, from manual handling through computer processing. Show less

Austin, Tx

Responsible for assessing training needs in both proactive and reactive situations. Design and develop training material for presentation both live and via online training. Maintain online resources for employees for future reference. Issue Training Bulletins and guidance on an as needed basis for clarification of policies and procedures, as well as Federal and State regulations. Work closely with Compliance, Quality Control, and Information Technology to develop new training material, and… Show more Responsible for assessing training needs in both proactive and reactive situations. Design and develop training material for presentation both live and via online training. Maintain online resources for employees for future reference. Issue Training Bulletins and guidance on an as needed basis for clarification of policies and procedures, as well as Federal and State regulations. Work closely with Compliance, Quality Control, and Information Technology to develop new training material, and enhancements to loan origination software. Responsible for companywide training of all Federal regulations such as HMDA, TILA, RESPA, MDIA, HPML, HOEPA, ECOA, FCRA, FACTA and FDCPA. Additionally responsible for annual Human Resources training on Sexual Harassment and Open Enrollment each year. Successfully implemented MCE (Mandatory Continuing Education) Instructor program to serve Realtor community. Show less

Austin, Tx

Responsible for support for branches on an as needed basis. Position required 100% travel to Manage, Originate, Process, Underwrite and Train at the branch level.

Austin, Tx

Assisted Regional Manager/VP with management of four offices to include Portland OR, Seattle WA, Las Vegas NV, and Honolulu HI. Monitored branch pipeline to ensure timely closings.

Austin, Tx

Responsible for assessing training needs in both proactive and reactive situations. Design and develop training material for presentation via live training. Work closely with Compliance, Quality Control, and Information Technology to develop new training material, and enhancements to loan origination software. Additionally responsible for annual Human Resources training on Sexual Harassment and Open Enrollment each year.

Austin, Tx

Served as an administrative assistant to the Executive Vice President, National Operations Manager. Responsible for travel arrangements for Executive VP as well as remote Regional Management. Collected loan origination and closing projections from all branches for distribution to executive management. Prepared presentations and special reports. Served as coordinator for company directory and office manager for Post Closing department.

Austin, Tx

As a Sales Engineer I was responsible for supporting the Sales and Engineering Departments. These departments consisted of over 30 individuals. I was responsible for answering technical questions concerning Wayport’s service offering, High Speed Internet Access, from both the sales team and end users. I would assign Static IP Addresses for the sales team when the end user’s needs required them. During the first 2 months I was solely responsible for the sales relationships of 450+ hotels.… Show more As a Sales Engineer I was responsible for supporting the Sales and Engineering Departments. These departments consisted of over 30 individuals. I was responsible for answering technical questions concerning Wayport’s service offering, High Speed Internet Access, from both the sales team and end users. I would assign Static IP Addresses for the sales team when the end user’s needs required them. During the first 2 months I was solely responsible for the sales relationships of 450+ hotels. During my first month, the company saw a 20% increase in revenue from meeting sales. I was the administrator for Wayport’s CRM tool, Salesforce.com. I was responsible for the data migration of over 800 accounts and over 2,000 contacts. I also participated in the Beta testing of Microsoft XP Operating System. I continued to support the Executive team while in this position. Show less

Austin, Tx

As a telecommunications Analyst I was responsible for the tracking of over 600 T1 circuits as well as over 300 DS3 circuits. I was responsible for communicating pertinent information to other departments. I distributed weekly updates to these departments as well as attended weekly status meetings in order to help facilitate ongoing process. I was responsible for communication between our vendors as well as executive level management, and our network-provisioning department. I continued to… Show more As a telecommunications Analyst I was responsible for the tracking of over 600 T1 circuits as well as over 300 DS3 circuits. I was responsible for communicating pertinent information to other departments. I distributed weekly updates to these departments as well as attended weekly status meetings in order to help facilitate ongoing process. I was responsible for communication between our vendors as well as executive level management, and our network-provisioning department. I continued to support the Executive team while in this position. Show less

Austin, Tx

As the Administrative Assistant to the Chief Technology Officer and the Vice President of Sales I was responsible for all travel arrangements for the Executive as well as the members of the engineering and sales departments, and all prospective employees. I was responsible for the expense reports as well as ordering office supplies. Other duties included maintaining the Executive’s calendar using Meeting Maker, iPlanet!, and Palm handheld devices. As the assistant to the Vice President of… Show more As the Administrative Assistant to the Chief Technology Officer and the Vice President of Sales I was responsible for all travel arrangements for the Executive as well as the members of the engineering and sales departments, and all prospective employees. I was responsible for the expense reports as well as ordering office supplies. Other duties included maintaining the Executive’s calendar using Meeting Maker, iPlanet!, and Palm handheld devices. As the assistant to the Vice President of Sales, I organized the first annual Sales Summit to include organizing and making travel arrangements for all attendees. Show less