Welington Martins

Welington Martins Email and Phone Number

Ecommerce Specialist @ Toromont Cat | E-Commerce | Integrated Procurement @ Toromont Cat
concord, ontario, canada
Welington Martins's Location
Montreal, Quebec, Canada, Canada
About Welington Martins

With a professional journey rooted in e-commerce and technical support, my role as an Ecommerce Specialist at Toromont Cat reflects a deep commitment to advancing online platforms and optimizing customer experiences. Our team's mission aligns with the culture of innovation and client satisfaction at Toromont Cat, where I leverage over 13 years of industry experience to enhance our e-commerce capabilities. My expertise in technical support and e-commerce optimization drives our collective goal of expanding the online customer base and internal support systems.My responsibilities include assisting with the rollout of new client deployments and providing ongoing support for both external and internal users. My past experience as a Product Specialist has been pivotal in honing my skills in digital services strategies, team management, and data analysis, which now inform my current initiatives and customer support activities.

Welington Martins's Current Company Details
Toromont Cat

Toromont Cat

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Ecommerce Specialist @ Toromont Cat | E-Commerce | Integrated Procurement
concord, ontario, canada
Website:
toromontcat.com
Employees:
2978
Welington Martins Work Experience Details
  • Toromont Cat
    Ecommerce Specialist
    Toromont Cat Nov 2023 - Present
    Pointe-Claire, Quebec, Canada
    Soutenir Toromont sur diverses plateformes de commerce électronique.Développer la base du commerce en ligne par le biais d'une assistance technique dans la mise en œuvre des déploiements de nouveaux clients et fournir un soutien aux plateformes de commerce électronique de Toromont, tant pour les clients qu'en interne.
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  • Toromont Cat
    Intern Corporate Parts
    Toromont Cat Jan 2023 - Nov 2023
    Pointe-Claire, Québec, Canada
     Managed the documentation and paperwork associated with inbound and outbound shipments, ensuring accuracy and compliance with regulatory requirements. Updated and maintained transportation databases and systems to track shipment status and generate reports. Collaborated with the Transport Coordinator to develop and implement standard operating procedures for transportation processes. Conducted data analysis to identify areas for improvement in operations. Assisted in coordinating cross-functional communication between warehouse operations to ensure efficient workflows. Engaged with e-commerce Specialist on Customer Admin Tool tasks.
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  • Pesa S/A
    Product Specialist
    Pesa S/A Sep 2019 - Mar 2022
    Curitiba, Pr, Brazil
    Digital Owner: Led Digital Services strategies and initiatives.Team Leadership: Managed a team to achieve Excellence Program goals.PCC Acceleration: Coordinated PCC acceleration for 2 years, meeting CAT standards.Reporting: Assisted Product Support Corporate Manager in preparing and delivering reports for Executive meetings.Performance Optimization: Collaborated with branches to adjust KPIs.Data Analysis: Worked with Data Analytics, Marketing, and Product Support teams to identify, capture, and source key metrics.Customer Support: Oversaw customer support for Vision Link.IT Collaboration: Collaborated with IT for digital initiatives and operational results.
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  • Pesa S/A
    Internal Sales Representative
    Pesa S/A Jan 2013 - Aug 2019
    Curitiba, Pr, Brazil
    Developed working relationships with partners to merge and exchange consumer information and marketing data. Researched and identified possible new accounts for sales development. Added consumer purchase dates and updated address changes for current accounts in corporate database. Used consultative sales approach to understand customer needs and recommend relevant offerings. Contacted customers and prospects to generate new business for Parts projects to achieve company goals. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
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  • Pesa S/A
    Parts Counter Salesperson
    Pesa S/A Apr 2010 - Jan 2013
    Curitiba, Pr, Brazil
    Provided front counter (over the phone and walk in). Developed and maintained customer relationships. Sourced and ordered new and used CAT and non-CAT parts. Processed parts credits and customer orders. Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines. Researched vehicles and parts via physical catalogs and electronic means. Assisted customers in finding appropriate parts promptly.
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Welington Martins Education Details

Frequently Asked Questions about Welington Martins

What company does Welington Martins work for?

Welington Martins works for Toromont Cat

What is Welington Martins's role at the current company?

Welington Martins's current role is Ecommerce Specialist @ Toromont Cat | E-Commerce | Integrated Procurement.

What schools did Welington Martins attend?

Welington Martins attended Trebas, Puc-Pr.

Who are Welington Martins's colleagues?

Welington Martins's colleagues are Yash Lukhi, Navdeep Singh, Norm Mc Donald, Christopher Thompson, Paul Bubnick, Kathlyn Holness, Dana Ashby.

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