Wendi Ma Email & Phone Number

- Equipped with comprehensive products knowledge with good understanding of the full range of transnational and lending products through full time finance and lending experience in financial institution.- Strong communication and problem-solving skills, customer service focused and proficiency in bilingual language.- Highly customer focus which is proven by ensuring customers’ positive experience by providing recommendations accommodating to customers’ needs and providing smooth one-stop shop experiences; follow up and provide regular after care service by calling and emailing customers to ensure 100% satisfaction and offer banking reviews- Multi-tasking and working under pressure proven by ability to create and manage mortgage pipeline, build customer base, manage customer retention.- Highly attention to details and have strong commercial acumen; and highly compliance towards regulations and policies.Qualifications: Australian Credit Representative 511898 Master of Accounting, UNSW Diploma of Advanced Mortgage Broking, Kaplan Business School Certificate IV in Mortgage Broking, Kaplan Business SchoolResidential Finance; Commercial Finance; Investment Loans; Refinance; First-home Buyers; Pre-approvals; Vehicle Finance; Low Doc; Construction Loans; SMSF Loans; Industry Specialisation; Medico

Listed skills include Mortgage Lending, Commercial Lending, Banking, Financial Accounting, and 7 others.