Wendy Caicedo
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Wendy Caicedo Email & Phone Number

SO Operation Specialist at The Motley Fool
Location: Washington DC-Baltimore Area, United States, United States 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
The Motley Fool
Role
SO Operation Specialist
Location
Washington DC-Baltimore Area, United States, United States
Company size
591 employees

Who is Wendy Caicedo? Overview

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Quick answer

Wendy Caicedo is listed as SO Operation Specialist at The Motley Fool, a company with 591 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Wendy Caicedo.

Wendy Caicedo previously worked as Senior SO Operation Specialist at The Motley Fool and Member Service Representative at The Motley Fool. Wendy Caicedo holds Information Systems & Operations Management Major, Cum Laude from George Mason University - School Of Business.

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The Motley Fool

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Profile bio

About Wendy Caicedo

10+ years of strong customer service, client management, developing and implementing strategies to reduce redundancy and achieve organizational objectives. Knowledgeable in Content Development, HTML, and web architecture.

Current workplace

Wendy Caicedo's current company

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The Motley Fool
The Motley Fool
SO Operation Specialist
Washington, DC, US
Website
fool.com
Employees
591
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9 roles

Wendy Caicedo work experience

A career timeline built from the work history available for this profile.

Senior So Operation Specialist

Current
The Motley Fool

Alexandria, Virginia, United States

  • Manage acquisition marketing campaign process from end to end to include leading cross-functional meetings between copy, marketing, and multimedia teams to facilitate alignment and keep campaign launches on schedule
  • Create and maintain marketing assets such as landing pages, advertorials, video pages, order pages, marketing fulfillment reports, and promocodes
  • Perform pre-launch and ad-hoc quality assurance reviews on all acquisition marketing campaigns and related assets and resolve… Show more
  • Perform pre-launch and ad-hoc quality assurance reviews on all acquisition marketing campaigns and related assets and resolve issues
  • Proactively communicate with our marketing team to ensure transparency and accuracy in all current and future acquisition campaigns and tests Show less
Apr 2022 - Present

Member Service Representative

The Motley Fool

Alexandria, Virginia

  • Trained new Member Service Representative through guidance, hands-on assistance/Video call through Zendesk
  • Answered a verity of member inquiries (via email and phone)
  • Worked on various side projects to improve customer satisfaction by dealing with client feedback
Aug 2019 - Mar 2022

Client Experience

The Motley Fool

Alexandria, Virginia

  • Drafted a business case for a new hire, including investigating and reporting on the resource needs of seven different company teams
  • Reviewed and analyzed marketing presentations to help us understand client motivation
  • Assisted with internal procedures to ensure easy and compliant transfer of funds into Fool Wealth investments
  • Ranked marketing messages based on top open rates/click engagement and provided hypotheses to improve the effectiveness of future communication strategies
Jun 2019 - Aug 2019

Pet Care Professional

Current
Wendy'S Paw Care

Alexandria, Virginia

  • Provide end-to-end pet care service in targeted Northern Virginia location, and currently serve 30+ pets
  • Drove derive growth by 300% from 2013-2020
  • Hired two employees and trained them for various pet services
  • Developed feedback process for continual improvement by leveraging customer surveys
Jul 2013 - Present

Manager

Hollin Hall Pastry Shop

Alexadria, Virginia

  • Building customer relationships and enhancing brand value
  • Reviewing invoices and inventory charts in preparation for customer demands
  • Data management of invoice processing
  • Train and manage new associates on daily basis
Aug 2011 - Aug 2019

Professional Organizational Development

Fairfax County Government

Fairfax, Virginia

  • Enhanced client experience online and off by analyzing surveys
  • Leveraged work process and reporting data to drive effective customer satisfaction
  • Conducted analysis on client case information dealing with privacy/regarding data and prepared associated deliverables to leadership team
Jun 2018 - Sep 2018

Shift Supervisor

Dunkin'

Alexandria, Virginia

  • Monitor and supervised 6+ employees per shift
  • Trained and managed new staff members
  • Inventory management for all supplies dealing with both BR and DD
Apr 2011 - Oct 2011
Team & coworkers

Colleagues at The Motley Fool

Other employees you can reach at fool.com. View company contacts for 591 employees →

WM Wade Michels Wade Michels Colleague at The Motley Fool Old Saybrook, Connecticut, United States, United States View → NW Nathan Wallingsford Nathan Wallingsford Colleague at The Motley Fool Washington DC-Baltimore Area, United States, United States View → AM Arufa Mkapa Arufa Mkapa Colleague at The Motley Fool Dar es-Salaam, Dar Es Salaam, Tanzania, Tanzania, United Republic Of View → LF Lauren Foley Lauren Foley Colleague at The Motley Fool United States, United States View → LW Lou Whiteman Lou Whiteman Colleague at The Motley Fool Atlanta, Georgia, United States, United States View → KM Kurt Morris Kurt Morris Colleague at The Motley Fool Portland, Oregon, United States, United States View → ST Sarah Thorn, Pmp Sarah Thorn, Pmp Colleague at The Motley Fool Alexandria, Virginia, United States, United States View → AS Alison Strub Alison Strub Colleague at The Motley Fool Arlington, Virginia, United States, United States View → PM Patricia M. Patricia M. Colleague at The Motley Fool New York, New York, United States, United States View → JD Jess D'Arbonne Jess D'Arbonne Colleague at The Motley Fool Denver, Colorado, United States, United States View →
2 education records

Wendy Caicedo education

FAQ

Frequently asked questions about Wendy Caicedo

Quick answers generated from the profile data available on this page.

What company does Wendy Caicedo work for?

Wendy Caicedo works for The Motley Fool.

What is Wendy Caicedo's role at The Motley Fool?

Wendy Caicedo is listed as SO Operation Specialist at The Motley Fool.

Where is Wendy Caicedo based?

Wendy Caicedo is based in Washington DC-Baltimore Area, United States, United States while working with The Motley Fool.

What companies has Wendy Caicedo worked for?

Wendy Caicedo has worked for The Motley Fool, Wendy'S Paw Care, Hollin Hall Pastry Shop, Zero - The End Of Prostate Cancer, and Fairfax County Government.

Who are Wendy Caicedo's colleagues at The Motley Fool?

Wendy Caicedo's colleagues at The Motley Fool include Wade Michels, Nathan Wallingsford, Arufa Mkapa, Lauren Foley, and Lou Whiteman.

How can I contact Wendy Caicedo?

You can use AeroLeads to view verified contact signals for Wendy Caicedo at The Motley Fool, including work email, phone, and LinkedIn data when available.

What schools did Wendy Caicedo attend?

Wendy Caicedo holds Information Systems & Operations Management Major, Cum Laude from George Mason University - School Of Business.

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