Wendy Danicourt Email and Phone Number
Driven by a profound commitment to enhancing healthcare delivery and accessibility, I've dedicated my career to pioneering innovative behavioral health and substance abuse services solutions. My guiding principles—service, integrity, and quality work—are rooted in a deep-seated belief that everyone deserves access to compassionate and effective healthcare. This belief has propelled me to challenge the status quo and lead transformative changes within complex healthcare systems. My new focus learning all I can on AI, attaining my U/X and Data Analytics certifications to better serve customers. With extensive expertise in healthcare operations, telehealth, regulatory compliance, and program development, I bring a unique blend of skills. My specialties include designing and executing market strategies for high-value behavioral health programs, establishing robust operational plans, and leading the charge in telehealth innovations. A strategic approach to problem-solving characterizes my work, leveraging data analytics and forecasting to drive decision-making and resource allocation. Additionally, my background in Medicaid, Medicare, and value-based care allows me to navigate the intricacies of healthcare financing to maximize program effectiveness and sustainability.My career highlights include achieving national accreditation for a start-up within six months of opening, designing the first virtual community health center in Florida, and significantly expanding services across multiple states. These accomplishments testify to my ability to lead through innovation, foster cross-functional team collaboration, and implement best practices in clinical and operational services. Beyond professional achievements, I'm proud of my contributions to community wellness by developing programs tailored to meet the diverse needs of individuals facing mental health and substance abuse challenges.I am eager to collaborate with organizations that share my vision for a more accessible and effective healthcare system. My goal is to leverage my comprehensive experience and passion for healthcare innovation to develop and implement programs that meet the current needs of communities and anticipate and address future challenges. Let's connect and discuss how we can work together to create impactful healthcare solutions that improve lives and foster healthier communities.
Redesign Health
View- Website:
- redesignhealth.com
- Employees:
- 72
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AdvisorRedesign Health Sep 2023 - Present
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Chief Executive OfficerDanicourt Group Jan 2005 - PresentUnited StatesStrategic VisionaryStart-up designerTrainerInnovator in HealthcareAI in healthcare practiceRevenue Cycle ManagementGo-To-Market for healthcare servicesProfit &Loss ManagementProvides recommendations to senior management by reviewing feedback; assessing risks ; collaborating with cross-functional partners to develop program enhancements; managing the reporting and communication of key performance metrics; ensuring alignment across functional units; and communicating strategic direction to key stakeholders.Directs the development, prioritization, and execution of key business strategies and communication by leading cross-functional initiatives that impact store and corporate processes; overseeing the development of business programs and initiatives, customer and company communications, and associate training content.Manages the development and implementation of process improvements to improve business results by overseeing evaluation and execution of multiple projects; directing in consultation with leadership regarding solutions; reviewing reports; leveraging customer and operational needs across the division to identify barriers and obstacles that impact performance across the division; and benchmarking competitors' programs.Contract payers Accreditation for Medicaid, Medicare, CARF and TJC Active leadership and engagement. Simplify and improve consumer (internal and external) experience, satisfaction and loyalty. End to End Process improvement. Proactively initiate and lead change processes to increase efficiency and effectiveness while consumer experiences are improved. Influencer and creator of policy on local, state and federal level. Develop and foster a culture of accountability that focuses on people and performance, coaching and development, and employee growth and retainment.
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Senior Manager Ii, Telehealth ComplianceWalmart Jan 2022 - May 2024Support the development and implementation of an effective compliance program for our behavioral and primary care telehealth business, identify potential compliance risks associated with business strategies, establish effective controls and compliance oversight related to those risks, and collaborate with other functional areas on various compliance initiatives as needed.A subject matter expert in telehealth compliance with specific experience working for providers offering either behavioral or primary care telehealth servicesKey personnel to attain NW Florida Project by the design of possible clinical services and opportunities.Experience and familiarity with relevant regulatory requirements impacting telehealth, including state scope of practice and related requirements, federal and state healthcare regulations, etc.Process-minded and look for opportunities to streamline for improved efficiency and effectivenessExperience working in cross-functional teams within a corporate environmentOrganized, disciplined, and can manage multiple projects simultaneouslyStimulated by challenges and are ready to engage and create successful programsSubject matter expert in Telehealth and Clinic Care. Support the Director in developing a compliance program foundation – Support the development and implementation of the telehealth compliance program structure and foundation related to behavioral health and PCP/Urgent Care.Identifying and mitigating risk—Facilitate timely identification of compliance risks and implementation of effective mitigation strategies to enable the successful completion of behavioral telehealth business initiatives. Identify and implement KRIs that measure and monitor potential risk areas within the behavioral telehealth space.Supporting enterprise and team success: Build effective relationships and collaborate with stakeholders throughout the organization to ensure the successful completion of business, team, and personal goals and objectives. -
Head Of Clinical OperationsBrave Health May 2018 - Jul 2020• Designer of first complete virtual Community Health Center in Florida, starting as a medication Assisted treatment program for adults and growing to Mental Health and Addiction Treatment, Therapy and Case Management for all ages. • Growth to 5 states within 18 months• Develop all Policy & Procedures for Clinical and Operations and Revenue Cycle Management • Attained state licensure, Medicaid licensure and National Accreditation • Create and supervise Clinical Programming for Medication Assisted Treatment that expanded to all mental health counseling, case management and medication services. • Outcomes and Risk Management • Client Satisfaction average above 93% as satisfied. • No Show rate 13% • Outcomes tracking of patients: employment, Crisis visits, symptomology • HEDIS appointments completed within 72 hours for 95% of referrals. • Revenue Cycle Management • Develop, plan, organize and implement RCM• Design, Implement, Review and Monitor Billing, Compliance, Collections and Contract with payers• Contract, billing and reconciling with third party funders.• Hit trend for million-dollar billing within nine months. • Hiring and Training Staff • Forecasting for growth and expansion -
Director Compliance & Risk ManagementRiverside Recovery Of Tampa May 2017 - Jul 2018• Provides leadership and management for the development and implementation of all programs in a manner congruent with the mission, values and vision and the agency’s strategic direction. • Promotes collaborative service development across regional and service lines to utilize existing technical expertise in implementing and creating services. • Provides leadership in developing new services or expanding present services based on community needs, available resources and the strategic direction and mission of the agency. • Provides leadership in the development and implementation of annual budgets for all agency services. Monitors monthly financial performance. • Develop, plan, organize and implement third-party funder relationships and contracts • Revenue Cycle Management – Review, Design & Implementation Billing, compliance, collections and contracting• Provides oversight and coordination of agency compliance and continuous quality improvement processes. • Leads and coordinates development and maintenance of agency wide service/operations standards, policies and procedures. • Creates an information systems infrastructure in collaboration that supports services through streamlined and integrated information entry processes while providing fast, reliable data on clients, intake, accounts payable and receivable, and service results. • Hires, supervises, develops, and evaluates Directors and other direct reports subject to agency human resource practices and policies. • Facilitates and oversees the development of service proposals in coordination with agency Executive Team. • Markets and develops contracts for services with external constituencies, especially the government. • Participates in external activities to identify service needs and service development opportunities. • Serve on statewide and local professional organizations to represent the agency and contribute to the community at large. -
Director - Access, Managed Care, Eservices(Telehealth) And Program DirectorOperation Par, Inc. Oct 1999 - Mar 2014• Responsible for management of access to two agencies with combined budgets of $48 million. • Developed and fiscally responsible for five agency programs with budgets of $24 million. • Anticipate and understand behaviors and needs of consumers and clients. • Design, Implementation and growth of Third-party Revenue Cycle Management/Utilization Review. Growth and Development of relationships with funders of various areas (state, commercial, federal) • Active leadership and engagement. • Outstanding leadership in five departments, maintaining level of standards that meet or exceed mandated requirements of the State of Florida and other credentialing bodies. Collaborate in development of new programs and systems, evaluation of programs struggling to meet standards by developing strategies and systems for sustainability. • Collaborate with community leaders in human services, criminal justice, state and federal funders, criminal justice, criminal & misdemeanor courts, etc. • Collaborate with executives and leaders within a matrix organizational structure to proactively identify and resolve issues, develop strategies and tactics to improve the consumer experience. • Simplify and improve consumer (internal and external) experience, satisfaction and loyalty. • End to End Process improvement. • Proactively initiate and lead change processes to increase efficiency and effectiveness while consumer experiences are improved. tactics • Influencer and creator of policy on local, state and federal level. • Develop and foster a culture of accountability that focuses on people and performance, coaching and development, and employee growth and retainment. -
DirectorCharter Behavioral Health System Nov 1992 - May 1999
Wendy Danicourt Education Details
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Innovations In Teamwork Healthcare -
Design Thinking
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Digital Health
Frequently Asked Questions about Wendy Danicourt
What company does Wendy Danicourt work for?
Wendy Danicourt works for Redesign Health
What is Wendy Danicourt's role at the current company?
Wendy Danicourt's current role is Dynamic and bold, innovative change champion and leader within Addiction and Mental Health services..
What schools did Wendy Danicourt attend?
Wendy Danicourt attended Harvard Business School Online, Harvard Business School Online, Harvard Business School, Florida State University.
Who are Wendy Danicourt's colleagues?
Wendy Danicourt's colleagues are Josh Fajiram, Kathleen Belmonte, Mie Graham, Min Seok Kim, Kienan O'brien, Richard Hamilton Ii, Michele Bosworth.
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Wendy Danicourt
United States
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