Manage incoming phone or e-mail orders for apparel and specialty promotion productsCollaborate and originate product designs for brand consistency and recognitionGenerate and maintain sponsorship relations with tracks, drivers, and rider across USProduce and maintain inventory of 16+ different stock items and some custom itemsMaintain financial record keeping monitoring all sales and business expensesSchedule and attend various local or out-of-state appearances and sales opportunities

Encourage high staff morale evidenced by seasonal employees returning when availableAid in scheduling during peak seasons to ensure exceptional customer satisfactionHouse manage to insure a safe and overall enjoyable customer and staff experienceInterview and hire qualified candidates, accurately entering their data into computerFully train new staff of all ages in each or all of the 11 serving positionsEntered and monitored biweekly payroll hours for 30+ employees on outside softwareUpdated procedure manual and job descriptions as necessaryManage and order inventory and supplies on a weekly basis or as neededTransform theater by completely redecorating it in less than 2 days for the holiday showsCreate themed promotions to coincide with numerous performance titles, coordinating with printing department and suppliersWork with beverage vendors to create and supply a variety of menu items and drinksCoordinate and approve themed server uniforms with costume departmentResponsible for proper collection of guest transactional paymentsPrepare and reconcile up to 20 cash tills and bags per a night for servering staff Distribute and record tips after each performance which could be 4 shows a daySettlement electronically of bank card transactions at end of day Reconcile any cash or check sales reporting in preparation for depositingOpen and close the office and theatre with key holder responsibilitiesCoordinate and seek out organizations for group events from 10 to 250 peopleOversee group gatherings/parties in the Diner to ensure the best customer experienceHost and serve up to 20 tables per show for sometimes up to 4 performances a daySell tickets to upcoming events via phone or in person at ticket officeMaintain and trouble shoot computer system, as well as program and train staff on new system when old servers failed Create and train emergency interim procedures while waiting for new system

Assistant to our Division President, Escrow Operations Manager and Sales Manager.

New Client registrationIncoming and out going calls to clients for appointments, relaying results and common questions. Upkeep in front exam rooms and waiting area. Input records into Avamark system Greeting all walk ins for sales or appointments

Generated quotes and made client appointments via phone and in personCreated new relationships to promote business and service ongoing current customers Picked up and delivered vehicles for 17+ regular vehicle dealership clientsDelivered and procured parts/supplies at dealerships and local shopsReconciled check book and entered transactional data into Quick Books softwareEntered and processed Accounts Payable and Accounts Receivables transactionsInput and reported daily sales into MS Excel and wrote correspondences in MS Word Ordered or purchased supplies and inventory from nationwide vendor/suppliersResearched and sourced specialty and custom items per client’s requestsProcessed weekly payroll for 5 employees on outside software

Sought out both talent and organizations for special event appearancesCoordinated accommodations for hotels, flights, meals, and travel for high profile events Fielded and directed up to 200+ phone calls a day on race event weekendsPreformed as co-host and announcer for driver introductions, contests, and race action

Created, organized, and promoted special group, themed, and holiday track eventsNetworked with drivers to attract celebrity status drivers to trackWorked with management to ensure safety in pits and track for driving teamsRecorded and balanced daily sales, including preparation of bank depositRecruited local dealerships to secure pace car for racing events and was the driverPerformed the duties of Trophy Girl including pictures, publicity, and trophy presentationPrepared and audited the funds to be awarded to winning race teamsDistributed prize monies each weekend or race ranging from $30,000 to $3,000