Wendy Duke

Wendy Duke Email and Phone Number

SIU Manager at NWI Investigative Group @ NWI Investigative Group, Inc.
woburn, massachusetts, united states
Wendy Duke's Location
Williamsport, Pennsylvania, United States, United States
Wendy Duke's Contact Details

Wendy Duke personal email

n/a
About Wendy Duke

Wendy Duke is a SIU Manager at NWI Investigative Group at NWI Investigative Group, Inc..

Wendy Duke's Current Company Details
NWI Investigative Group, Inc.

Nwi Investigative Group, Inc.

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SIU Manager at NWI Investigative Group
woburn, massachusetts, united states
Website:
nwigroup.com
Employees:
41
Wendy Duke Work Experience Details
  • Nwi Investigative Group
    Siu Manager
    Nwi Investigative Group Jul 2017 - Present
    Woburn, Ma
    Assign cases, supervise, and guide investigators through all aspects of the investigation; and advise on investigative procedures, techniques and tactics. Provide ongoing training to all investigators regarding investigation, securing detailed statements from all parties and recognizing red flags and discrepancies. Ensure all case assignments are worked correctly and daily reports properly submitted in a timely manner; and to enforce policies and procedures. Process expenses submitted for all completed casework. Actively supervise between 50 and 75 cases in progress. Conduct public records searches. Interact with law enforcement, attorneys, and medical providers to obtain information. Review case reports for accuracy and completeness.
  • Nwi Investigative Group, Inc.
    Regional Operations Supervisor
    Nwi Investigative Group, Inc. Sep 2013 - Present
    Woburn, Ma
    Assign cases, supervise, and guide investigators through all aspects of the investigation; and advise on investigative procedures, techniques and tactics. Provide ongoing training to all investigators regarding investigation, securing detailed statements from all parties and recognizing red flags and discrepancies. Ensure all case assignments are worked correctly and daily reports properly submitted in a timely manner; and to enforce policies and procedures. Process expenses submitted for all completed casework. Actively supervise between 50 and 75 cases in progress.
  • Nwi Investigative Group, Inc.
    Investigator
    Nwi Investigative Group, Inc. Jul 2003 - Sep 2013
    Woburn, Ma
    Conduct covert video surveillance investigations. Conduct interviews with claimants, employers, and witnesses regarding workplace accidents/injuries obtaining written and recorded statements. Complete forms and write detailed reports for the purpose of determining eligibility or continued eligibility for benefits. Conduct public records searches. Interact with law enforcement, attorneys, and medical providers to obtain information. From 2004 to 2007, supervised 10 investigators: assigned cases and supervised cases while they were being worked in the field. Reviewed case reports for accuracy and completeness.
  • Novitas Solutions, Inc.
    Appeals Representative
    Novitas Solutions, Inc. Dec 2012 - Sep 2013
    Williamsport, Pennsylvania Area
    Conducted reviews of Medicare Part A and B claims on services questioned on appeal by the provider or facility of the service, beneficiary, Centers for Medicaid and Medicare Services (CMS) or other interested parties. Rendered an independent decision based on research of the initial claim processing activity, documented procedures and policies, and information supplied with the appeal request. Initiated responses to the inquirer and appropriate parties to the appeal in the form of an adjustment to payment, refund request for overpayment or written correspondence when upholding the processing of the service. Worked within multiple computer applications, the Standard Medicare System (MCS), Fiscal Intermediary Standard System (FISS), and Microsoft Windows applications.
  • Supervalu Corporation/Save-A-Lot Food Stores
    Co-Manager
    Supervalu Corporation/Save-A-Lot Food Stores Sep 2001 - Jun 2003
    Richmond, Virginia
    Responsible for ensuring that proper store conditions and customer service levels were met; ordering, merchandising, stocking, supervise 12 employees, cash accountability, and asset protection.
  • Mallalieu-Golder Financial Services, Insurance Agency
    Customer Service Representative
    Mallalieu-Golder Financial Services, Insurance Agency Nov 2000 - Aug 2001
    Williamsport, Pennsylvania
    Responsible for new policy set up in computer, processing policy changes and renewals, processing small claims and resolving client issues and concerns.
  • Acme Markets/Bilo Foods
    Manager
    Acme Markets/Bilo Foods Jul 1985 - Jun 2000
    Williamsport, Pennsylvania Area
    Held various jobs throughout several corporate-owned stores including Store Manager, Assistant manager, Head Cashier, Bookkeeper and Deli Manager. Responsibilities included full P&L responsibility, ordering merchandise, shrink control/asset protection, supervising up to 35 employees including department managers; consisting of scheduling, task assignment, performance reviews, and disciplinary action when necessary. I am very familiar with the cash handling and bookkeeping procedures within this environment. Worked within the bounds of a union labor contract to analyze employee issues and develop solutions to meet the needs of the business while maintaining employee and customer satisfaction.

Wendy Duke Education Details

  • The Pennsylvania College Of Technology
    The Pennsylvania College Of Technology
    Business Administration
  • The American Jokido Academy
    The American Jokido Academy
    Private Investigation

Frequently Asked Questions about Wendy Duke

What company does Wendy Duke work for?

Wendy Duke works for Nwi Investigative Group, Inc.

What is Wendy Duke's role at the current company?

Wendy Duke's current role is SIU Manager at NWI Investigative Group.

What is Wendy Duke's email address?

Wendy Duke's email address is wd****@****eam.net

What schools did Wendy Duke attend?

Wendy Duke attended The Pennsylvania College Of Technology, The American Jokido Academy.

Who are Wendy Duke's colleagues?

Wendy Duke's colleagues are William Dowd, Kyle Jupin, Andry Hernandez, Jasmine Sanders, Richard Ross, Ziah Vaughn, Amy Roberts.

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