Wendy Evans Email & Phone Number

Darra, Queensland, Australia

Develop and Implement New Processes: Created and optimized operational workflows, driving efficiency and improvement across the team.Team Leadership: Managed and lead a team of 15 staff members, overseeing daily workflows and delegating tasks to meet organizational goals.Performance Management: Conducted quarterly performance reviews of staff, providing feedback and implementing strategies for development and growth.Change Management: Successfully created, implemented, and facilitated organizational changes, resulting in improved performance and cost savings.Cost Optimization: Identified and implemented cost-saving measures, improving financial outcomes while maintaining high operational standards.Staff Training and Development: Trained and mentored staff, fostering professional growth and enhancing overall team productivity.Inspire and Motivate: Cultivated a positive work environment that inspired team members to exceed expectations and take initiative.Effective Communication: Acted as a liaison with key stakeholders, ensuring clear communication and alignment on business objectives.Forecasting and Planning: Conducted forecasting and strategic planning to align resources and manage future business needs.Managerial Oversight: Stepped up to fulfill additional managerial responsibilities when required, maintaining business continuity and leadership presence.

Toowong

Maintenance Quoting

Darra, Queensland, Australia

Reporting Create and maintain internal Visio & Wiki process Documents across admin and returns spaces. Coordinate project rollout orders to various sites and maintain shipping scheduling. Liaise with finance to assist in invoicing queries Conduct internal staff training. Undertake Step up Manger Role, manage team of 10. Conduct 1 on 1 and Team Meetings Manage 3rd Party logistics request and billing Consignment order billing Create stock take reports and reconciliation Create onboarding documentation for new employees Create training plans Manage and coordinate Freight incidents and replacement claims investigate stock discrepancies, ordering and return issues Create / Manage stock movements internal & external Freight Billing reconciliation and Data Importing Maintain & Update Eforms (CRP’s, NLR’s) within SLAs Obtain RA’s for Returns of Product/Licensing via Vendor portals And via email requests. Maintain group email queues Confirm Collection/Return Details Credit / Re-invoice Orders Process Customer Returns/Vendor Returns Interdepartmental liaison Liaise with Vendors Update processing records with order changes Maintain SLAs Investigate order discrepancies Load Cisco & HP Orders on Vendor Portal Key replenishment orders Maintain ETA records Receipting orders Correlation of data / Customer ordering General administration

Browns Plains

Manage Business & Trust Accounts/reconciliationsCustomer Service Reception (10 line switch)Accounts payable & receivableManual payrollCreate & Manage databasesBAS / IASReceipting & BankingProcess Legal Documents Leasing and Sales contractsCreate internet adsEdit photos Type correspondence / LettersInvoicingData entryLiaise with Customers / Trades personal