Developed and built business specializing in design, refinishing and coloring concrete for porches, steps, patios and driveways. Directed and maintained all aspects of business including sales, promotion, marketing, production, business development, account management, program development and implementation, staff management, customer service, and problem resolution. Monitored daily operations, resolved production issues and problems, and updated business knowledge to uphold efficient operation.Organized and conducted concrete staining and dying training program and workshops for community and local high schools.Attended and participated on National Construction Tradeshow and National Organization for Women in Concrete topromote products and business to all major product distributors. Efforts generated new businesses, grew sales and profit, and expand business network.Saved business on promotional expenses by developing special floor design for antique mall in exchange to allow business distribute flyers and display advertising materials within mall vicinity. Project resulted to produce additional accounts while increasing market awareness on business.Increased market share, expanded clientele, and maintained quality and client satisfaction by designing, developing and producing quality products with competitive prices, ensuring timely delivery of orders, maintaining knowledge on stains, dyes and concrete coatings, and providing excellent customer service

Provided patient care, implemented treatment plan under direction of nurses and physicians. Performed within multi-skilled environment requiring customer service, clerical, communication, and technical skills to maintain efficient flow in emergency department. Duties: taking and recording patient vital signs, phlebotomy, EKG’s, monitoring patients, communicating accurate, detailed and necessary information to physicians, assisting physicians with special procedures, prioritizing medical treatments,and performing CPR as needed.Served as Emergency Department Safety Officer accountable for, reporting emergency department’s progress on safety goals, implementing safety directives, conduct safety workshops, maintaining all safety equipment, identifying potential safety hazard, and resolving issues.Received 5 nominations and became finalist twice for Clinical Support Worker of the Year Award as recognition for demonstrating excellent performance, efficiently performing treatment plans and procedures, establishing strong relationship with physicians, patients and colleagues, and providing patient care according to Hospital Policy. As Safety officer, improved stockroom operation and ordering system by reorganizing stocking process, categorizing items by usage, Provide concise and accurate information on ordering items, and implementing safety procedures. Efforts increased employee productivity, enhanced operational efficiency, and improved patient safety and satisfaction.Part of geriatric panel accountable for extra training on geriatric ailments, complaints and treatments to provide support to senior patient's special needs, communicating concerns, and providing excellent customer service.Played pivotal role in identifying, developing and executing cost saving and mistake reducing procedure for lab work through collaborating with team in analyzing and testing procedures on collecting, labeling and documenting patient lab specimens

Contributed to successful management and coordination of Girl Scout Beyond Bars Program for Troop 13 through close coordination with program director in identifying areas of improvement, promoting and organizing program,addressing needs, and coordinating activities. Encompassed ensuring quality-focused programs, working with staff,volunteers and community partners, maintaining schedules, evaluating program details, planning and facilitating monthly steering committee meetings.strumental in successful development and execution of various programs focused on helping young girls in homeless shelters, in detention centers, and with incarcerated parents..Resolved problem with transportation of troop members for regular meetings by successfully negotiating terms with company allowing troop to use van every Saturday for as long as needed.

Youth Treatment Specialist/Nursing Liaison, Counselor – Vision Quest (1995 – 1996)Served for national organization serving thousands of youth each year. Helped in providing comprehensive life and social skills program for at risk children. Duties included coordinating daily activities, supervising staff members, overseeing and assisting kids on daily activities (including meals, school, play, cleaning and personal care), observing kids for any difficulties in activities of daily living, participating in designing health and safety programs, and maintaining positive community/environment for children. Recognized for leadership skills, reliability, management skills and ability to relate to clients and co-workers on wagon train; chosen as Medical Liaison aboard US Constitution, 55 foot top sail schooner. Eastern Airlines, Flight Attendant, 1980-1991