Wendy Johnson Email & Phone Number

Denver, Colorado, United States

Partner with the sales office to book group business. Coordinate and execute site visits. Achieve group revenue goals by actively up-selling each business opportunity. Provide expert knowledge of city and collaborate with Visit Denver as well as other local organizations.

Denver, Colorado

-Manage the sales efforts for the hotel including local corporate and social catering.-Identify, qualify and solicit new business to achieve personal and property revenue goals.-Exceeded first quarter sales goals by 169%.-Work with the management team to create and implement a catering sales plan addressing revenue, customers and market.-Implement the brand’s service strategy and applicable initiatives in all aspects of the sales process and drive customer loyalty by delivering service excellence through each customer experience.-Work collaboratively with off-property sales channels to establish coordinated sales efforts.-Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction during sales process and during their event.

Miami, Fl/Denver, Co

-Planned and managed special events including medical conferences, conference planning and leadership retreats for key hospital departments.-Created and maintained accurate budgets, forecast and post-event follow up.-Collaborated with internal and external stakeholders to optimize participants and drive revenue.-Developed strategy and execution plan including coordinating core program, event marketing, strategic community education plan and marketing materials.-Communicated and marketed programs to the community, partner organizations and hospital employees.Key Contributions:-Managed and executed over 600 conferences and events.-Implemented on-line registration for conferences and community education programs resulting in 50% reduction of real-time management of event and securing payment in a timely manner.-Achieved reduction in key conference expenses due to analyzing third party vs internal costs.

Miami, Fl

-Established foundational clientele as part of inaugural team of 5-Diamond hotel through proactive solicitation and site visits.-Planned large group business including: conferences, meetings and social functions. Events included: million dollar weddings, hosting the President of the United States and national political fundraisers.-Created relationships with Miami's largest companies, not-for-profit organizations and event vendors.Key Contributions:-Created, led and managed corporate advisory board and implemented strategic programs based on feedback resulting in increased sales.-Exceeded individual sales goals by focusing on lead generation, brand management and successful campaign administration.

Coconut Grove, Fl

-Coordinated corporated group business including transportation, room reservations, food and beverage and offsite events. Managed catering sales and service for social events.Key Contributions-Exceeded sales of $1.2 million establishing baseline sales goals.-Managed logistics, lodging and catering for visiting NBA teams.-Created standard operating procedures for hotel opening.

Bachelor Of Science - Bs, Communications

Education record