In my dual leadership capacity as the COO and Senior VP of the Professional Real Estate Services division, I manage the strategic direction and sustainable growth for four independent product lines: trust accounting, commercial evaluations, real estate closures, and hazard disclosures, lien release and title clearing. Additionally, in this role, I coordinate the operations of our IT team and regulate the team's compliance to corporate security initiatives, while balancing operational… Show more In my dual leadership capacity as the COO and Senior VP of the Professional Real Estate Services division, I manage the strategic direction and sustainable growth for four independent product lines: trust accounting, commercial evaluations, real estate closures, and hazard disclosures, lien release and title clearing. Additionally, in this role, I coordinate the operations of our IT team and regulate the team's compliance to corporate security initiatives, while balancing operational requests.Some achievements include:• Achieved the highest/near highest Trust Index Survey results. Subsequently, scoring a 96% on the Great Place to Work statement, in addition to averaging a score of 92% across all other statements for 2021.• Created and delivered a robust company and division-level orientation presentation for new recruits and transfers. The orientation successfully showcased First Amercian's premiere status as an industry leader and as on of the best places to work, according to the Great Place to Work statement.• Hosted and presented multiple on-site and off-site leadership summits. These summits served to educate and further develop future business strategies, as well as creating synergies within divisions. Show less

As the VP of Real Estate Disclosures, I established all strategic goals, in addition to providing commercial guidance to the senior leadership teams. In this capacity, I led a 65-member team, overseeing and managing the fulfillment of California's legislative disclosure requirements for natural resources and taxes. This multi-disciplinary team consisted of a 35-member sales team, geospatial analysts, one geologist, and several customer service and fulfilment agents. Some achievements… Show more As the VP of Real Estate Disclosures, I established all strategic goals, in addition to providing commercial guidance to the senior leadership teams. In this capacity, I led a 65-member team, overseeing and managing the fulfillment of California's legislative disclosure requirements for natural resources and taxes. This multi-disciplinary team consisted of a 35-member sales team, geospatial analysts, one geologist, and several customer service and fulfilment agents. Some achievements include:• During my tenure at First American I was promoted from Vice President to Chief Operating Officer and Senior Vice President.• Successfully contributed to sales profitability, while managing daily operations.• Maintained awareness of developments in industry trends and customer requirements to identify suitable opportunities for expansion to ensure profitable and sustainable growth. Show less

During my tenure at Disneyland, I was charged with the safety and security of 28K employees, throughout Disneyland's main resort and all ancilliary locations. I led a team of Security Special Services professionals, overseeing 14 direct reports and 110 hourly employees. In this role, I had financial responsibilities, managing the budget for the resorts Security and Emergency services division. To ensure the coordination of on-site phycial security and the execution of special projects were… Show more During my tenure at Disneyland, I was charged with the safety and security of 28K employees, throughout Disneyland's main resort and all ancilliary locations. I led a team of Security Special Services professionals, overseeing 14 direct reports and 110 hourly employees. In this role, I had financial responsibilities, managing the budget for the resorts Security and Emergency services division. To ensure the coordination of on-site phycial security and the execution of special projects were completed within budget, I forecasted the annual labor and operational expenditure of my Security Special Services team. Additionally, I facilitated the accurate and consistent interpretation of policies and procedures with respect to The Walt Disney Company's guidelines and relevant local, state, and federal laws.Some achievements include:• Strategic Business Partner to Disneyland’s senior management, advising the senior leadership team on security strategy development and recommending improvements to the resort's security protocols.• Coordinated the workplace violence Threat Management Team, developing a high-performing team consisting of personnel from legal, HR, employee relations, and the labor relations departments, as well as an Employee Assistance Program psychologist.• Led investigations and criminal background checks to gather and circulate intelligence.• Managed the 911 Communications Center. Show less